NexDine Hiring for Vice President of Operations – XENDELLA Facilities Management Job at Remote Full Time

Here at NEXDINE, we make diversity our advantage. From the workforce we support, the clientele we service, to the food we create, diversity is our secret sauce!

Want to hear more about our Guiding Principles and what drives us? Apply to join our team!

Who We Are:

We are the thought leader providing innovative dining and hospitality services to senior living, healthcare, corporate dining, educational institutions and specialty businesses and services. We offer excellent working conditions, cool technology, and of course, great food! Become a part of the XENDELLA family, a division of NEXDINE Hospitality, and stake your claim in this young, fast-growing, and dynamic organization.

Job Details

Position: Vice President of Operations – XENDELLA Facilities Management

Location: Mid-Atlantic / Northeast Region

Salary: Salary to commensurate with experience

Benefits: YES!

We provide our full-time colleagues a generous compensation and benefits package, training, opportunity, and support. We provide resources, rewards, and incentives to our valued colleagues!

• Weekly paycheck
• Health, dental and vision insurances
• Company-paid life insurance
• Various supplemental insurances
• 401(k) savings plan
• Paid vacation, holiday and sick time
• Employee Assistance Program (EAP)
• Plus various perks!

Summary

The Vice President of Operations is responsible for overall Facilities Management Operations, Grounds, Housekeeping, Laundry & Linen, Patient Transport, Plant Operations and Maintenance for our client partner organizations.

The business leader is accountable for implementation of programs, standards, systems, and quality assurance processes that meet local, state, and national regulatory requirements. Lead the on-site managers to deliver operational efficiency, effectiveness and team/colleague engagement while leveraging all company resources to insure delivery of our brand promise. Financial accountability for effective middle of the page cost management, while growing revenue and margin improvement. Advocate and developer of onsite leader and colleagues to deliver a service platform that delivers 100% client KPI’s attainment and ongoing account retention.

Essential Functions

• Develop short- and long-term operational strategies in partnership with client leadership teams while facilitating Quarterly Business Reviews and documented monthly client meetings and site visit outcomes.
• Manage all facets of the operational activity of the organization with full P&L accountability.
• Continuous staff development, engage the People and Culture team to support effective on boarding and training and annual performance reviews for all team members.
• Become your business recruiter for future XENDELLA management talent.
• Lead and manage a highly productive, motivated, and driven team through effective communication, empowerment, rewarding and coaching for service improvement.
• Ensure the organization is delivering operational excellence. Identify innovative and creative services and solutions to expand on client’s requirement and WITY. Leverage internal and external partners.
• Manage client relationships to maintain client satisfaction and account retention. Full implementation of QBR process and Annual Report presentation to include Executive Leaders from XENDELLA and NEXDINE
• Partner with the business leaders to drive change and implement new business processes.
• Customize the XENDELLA contract to meet customer needs and ensures our “must haves” are represented in the agreements to adhere clients, federal or state agencies, or other organizational entities.
• Initiative-taking account management and immediate sense of urgency to resolve issues while involving engaging Executive Leadership.
• Implement corrective action plans to solve organizational or departmental problems.
• Establish departmental responsibilities and coordinate functions among departments and sites maintaining the integrity of the NEXDINE and XENDELLA brand.
• Elevate any Crises Management and potential Public Relations issues immediately to Executive Management.
• May perform other duties and responsibilities as assigned.

Travel

This position requires up to 60% travel. Out-of-area and overnight travel may be expected.

Required Education and Experience

• Bachelor’s degree, or equivalent combination of education and experience
• 7 – 10 years of operational multi-unit experience
• Minimum of 7 years’ experience in management and leading team’s diverse geographies across the US

NexDine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other classification protected by law. NexDine participates in E-Verify.