Financial Systems Operations Analyst
Financial Systems &
Assistant Director, Financial Systems & Innovation
Reporting to the Director of Financial Systems and Innovation, the Financial Systems Support Specialist is
responsible for supporting end-user success. End user success includes usage of software, hardware, reporting tools, and any process that
will assist end users in completing their tasks in the most efficient manner technology will permit.
Provides support to University personnel pertaining to the NJIT’s financial systems by
responding to inquiries, troubleshooting and problem solving.
Provides technical and analytical support in
maintaining NJIT’s financial systems and in facilitating business process improvements.
Acts as a technical
liaison between the Finance Division and the Business Information Systems Department (BIS).
Assists in system
upgrades that may include the following: user testing, supporting and assisting other users with testing, liaising with University
Information Systems to address and resolve bugs or other operational problems, investigate security issues, analyzing system security
settings validating appropriate checks and balances are operating effectively.
Reviews, maintains and
coordinates the content of the Finance Division websites.
Assisting with hardware issues, installations and
training for finance staff.
Prepares and maintains documentation on financial application processes and
Coordinates and develops finance related training tools for end user on existing and new
technological features and software.
Performs other duties as
Bachelor’s degree from a four-year college
or university in computer/information systems.
Advance working knowledge of Microsoft
Experience in working with data management systems and/or demonstrated knowledge of systems to ensure
proper integration of requirements into the database(s) to effectively produce reports.
At the university’s
discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the
university, an equivalent combination of education and experience specifically preparing the candidate for success in the
Demonstrated experience in
maintaining accurate data across several integrated systems.
A minimum of 1 year working with Ellucian Banner
or other large ERP systems.
Knowledge in using COGNOS, ODS or other similar
Ability to learn and gain working knowledge of new business processes to present and train
Has a sound knowledge of software applications and hardware.
EEO employer NJIT is committed to building a diverse and inclusive teaching, research, and working environment and strongly encourages
applications from individuals with disabilities, minorities, veterans, and women.
Diversity is a core value of NJIT and
we are committed to make diversity, equity and inclusion, part of everything we do. We celebrate the diversity of our university community
and recognize the cultural and personal differences. We strive to cultivate an inclusive campus culture that promotes excellence among our
faculty, staff and students. Building a robust and diverse community is critical to NJIT’s continuing status as a premier institution of
higher education and a leading polytechnic university.