NEEDS Center Hiring for Director of IT Job at Andover, MA Full Time

COME GROW WITH US! The NEEDS Center is seeking an experience Information Technology Director to join our team!

NEEDS Center’s mission is to provide education, training, and support to individuals with developmental disabilities to assist them to live as independently as possible. The Information Technology Director reports to the CFO and is responsible for planning, organizing, directing, and ensuring the security of the information technology infrastructure, services, and systems.

RESPONSIBILITIES:

• Provides technical assistance and advice to NEEDS staff and officials. Reports to the CFO on a regular basis on department performance, critical issues, resource needs, etc.
• Collaborates with clinical team regarding assistive technology needs
• Establishes goals for IT operations, evaluates actual performance against those goals, and monitors the effectiveness of the NEEDS Center’s IT support vendor/help desk accordingly.
• Ensures computer, telephone, and network support to all system users.
• Plans, organizes, directs, and ensures the security of The NEEDS Center, Inc. information technology infrastructure, services, and systems.
• Manages daily IT operations
• Establishes, communicates and implements companywide policies and procedures.
• Creates short and long-term plans to meet present and future technology needs.
• Assesses the security of the IT infrastructure and systems and creates short and long-term plans for eliminating security risks, including establishing an acceptable use policy for staff.
• Meets with operational and management employees of all departments to learn the nature of their operations and the type of data and equipment needed to attain desired results.
• Analyzes business requirements for IT systems and assesses need for new equipment and software.
• Ensures a complete inventory of all company -owned computer hardware and software and maintains a regular schedule for routine maintenance of equipment and software.
• Installs, supervises the installation of, or provides technical advice for the installation of technology.
• Manages the IT Department budget
• Performs other related duties as required.

EDUCATION & EXPERIENCE:

• Bachelor’s degree in information technology, information systems, computer science, or related field; minimum five (5) years of experience working in the information technology field; minimum three (3) years of experience overseeing IT teams and projects; or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

QUALIFICATIONS:

• Knowledge of computer systems, networks, security, telecommunications, databases, and storage systems. Working knowledge of coding languages and security protocols relevant to the organizations specific IT requirements.
• Strong interpersonal, organizational, decision-making, management, leadership, and time-management skills. Excellent analytical and problem-solving skills. Excellent written and verbal communication skills.
• Ability to manage budgets and invoices. Ability to manage multiple tasks in a detailed and accurate manner. Ability to think creatively, exercise emotional intelligence, and maintain or shift focus in accordance with changing priorities. Ability to establish effective working relationships with employees and vendors doing business with the NEEDS Center.
• Ability to deal with community members, vendors, employees, and other customers in a tactful and professional manner.

The NEEDS Center specializes in providing services and support to individuals with developmental disabilities, including Autism Spectrum Disorder (ASD). There is a particular emphasis on providing services to individuals with interfering challenging behavior and/or dual diagnosis. The NEEDS Center’s philosophy is rooted in the tenets of Applied Behavior Analysis (ABA), and Positive Behavior Support (PSB). The services and supports provided by the NEEDS Center draw on the best of both disciplines in order to assist individuals to become as independent as they can be.

Benefits Include:

• Health insurance, Dental and Vision, FSA, 403b, Generous PTO (time is fronted after 30 days). Tuition Reimbursement

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