National Eczema Association Hiring for Director of Human Resources and Operations Job at Novato, CA Full Time

Director of Human Resources and Operations

Organization Description:

Founded in 1988, the National Eczema Association (NEA) is a 501(c)(3) nonprofit and the largest patient advocacy organization serving the over 31 million Americans who live with eczema and those who care for them. NEA provides programs and resources to elevate the diverse lived experience of eczema, and help patients and caregivers understand their disease, actively engage in their care, find strength in one another – and improve their lives. Additionally, NEA advances critical eczema research and partners with key stakeholders to ensure the patient voice is represented and valued in education, care and treatment decision making. The eczema community is at an exciting juncture, with increased recognition of the seriousness and burden of eczema and a surge in scientific interest and development of new treatments. Bolstered by NEA’s strategic plan, Blueprint 2025, we are a driving toward the ultimate vision: a world without eczema. Learn more at NationalEczema.org.

Job Summary:

The Director of Human Resources and Operations reports to the COO and will oversee the day-to-day activities of the organization, ensuring that the organization is managed and performing efficiently and effectively. The organization currently has a distributed staff of 23 FTEs. This is a full-time position in our Novato, CA office with a hybrid work schedule.

Primary Human Resource Responsibilities

• Set an example for staff in leadership behaviors that personify NEA’s values.
• Collaborates with leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
• Administers and is primary contact for human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters such as performance improvement plans; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Develops and executes best practices for hiring and talent management.
• Assist with filling open positions, reviewing/writing job descriptions, posting and managing job listings, screening applicants, working with recruiters when needed, writing offer letters and onboarding.
• Leads annual performance review process with leadership team.
• Plans and arranges for annual staff retreat.
• Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance. Communicates any policy or other revisions to NEA staff.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to leadership.

Primary Operations Responsibilities

• Projects a positive image of the organization to employees, customers, industry, and community.
• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyzes, and evaluates business procedures and implements said policies and procedures to improve day-to-day operations.
• Works closely with COO to plan, direct, implement and monitor budgets to achieve financial objectives.
• Oversees federal, state and local tax filings.
• Assists with annual audit.
• Works closely with accountant on
• Processing of invoices and receivables
• Monthly bank account reconciliations
• Cash flow and investment strategy
• Reviews contracts and vendor agreements
• Ensure NEA’s various insurance policies are current, and coverage is adequate.
• Handle occasional legal matters with assistance of outside legal counsel.
• Communicates and explains new directives, policies, or procedures to NEA staff
• Leads coordination of efforts between operations and other departments to produce smoother workflow and more cost-effective business processes.
• Performs other related duties as assigned.

Skills/Abilities:

• Thorough understanding of practices and policies involved in business, finance and human resources.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office and Google Suite for Business.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.

Education/Experience:

• Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.
• Ten plus years in operations and/or human resource related management experience required.
• Certified Human Resources Executive (CHRE) or similar preferred
• Five years at director level or above.
• Experience managing payroll, onboarding and retirement systems (Paychex Flex preferred).
• Experience using LinkedIn Recruiter a plus.
• Experience administering open medical enrollment for staff of 20 or more.
• Exceptional integrity and discretion

Supervisory Role

This position has one direct report: Operations Support Specialist.

Benefits

The National Eczema Association offers an attractive benefits package to the qualified candidate:

• Competitive salary, dependent on experience ($120,000-$140,000 annually)
• Medical, dental and vision benefits
• Life Insurance
• Employer paid pension plan
• Employee optional 401K plan
• Optional Flexible Spending Plan
• Discretionary Time Off (DTO)
• NEA observes all Federal holidays plus the day after Thanksgiving

Application Instructions:

Interested applicants should submit their resume and cover letter. Please include in the cover letter an explanation of why you believe you are a fit for this position. Submissions without the requested information will not be considered.

NEA is an equal opportunity employer

Job Type: Full-time

Pay: $120,000.00 – $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
NEA follows all state and local COVID precautions and guidelines.

Ability to commute/relocate:

• Novato, CA 94945: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• Human resources: 10 years (Required)
• Paychex: 3 years (Required)
• Accounts payable: 3 years (Preferred)

License/Certification:

• SHRM Certified Professional (Preferred)

Work Location: One location