National Collegiate Athletic Association (NCAA) Hiring for Hall of Champions Group Tour Guide – Operations at Indianapolis, IN Full Time

Job Function: Provide a welcoming, informative and rewarding learning experience through guided tours of the Hall of Champions (HOC) museum. Answer visitors’ questions by directing them to the appropriate exhibits. Serve as host at pre-selected locations in the HOC.

Job Responsibilities         

• Conduct 90-minute guided walking tours through the HOC for groups as needed.
• Assist with a variety of internal and external special events associated with the HOC.
• Assist visitors by answering questions and directing the visitor to various exhibits and theaters.
• Serve as “host” at selected locations as assigned by the assistant director of operations or the manager of the Hall of Champions.
• Interact/engage with visitors through the interactive area to compete virtually and hands on through sports simulators.
• Ensure HOC rules are followed.
• Perform other tasks as requested by the HOC staff.
• Lead a tour through the entire museum (if small group) or staff one of the designated stations on the tour route (if large groups).

Job Requirements

• High school diploma or equivalent required.
• Excellent verbal communication skills.
• Comfortable speaking in small to large groups.
• Flexibility to work variety of HOC stations.
• Hours available will vary each month and solely depends on the number of group tours booked. Of the tours that book each month, the candidate should be available to work at least two-thirds of those tours unless accommodations are made with the assistant director ahead of time. The busiest months for tours are as follows: March, April, May, October, and November.         
•  Timeliness and punctuality required due to planned tours.
• Charismatic Personality.
• Knowledge of the HOC.
• Eagerness to learn and willingness to teach others.
• Be hospitable.
• This position will be based out of the national office in Indianapolis, Indiana. 

Key Competencies

• LEADERSHIP | We actively listen and continually strive to provide vital solutions, counsel and advocacy for student-athletes and intercollegiate athletics.
• INCLUSION | We seek and incorporate different perspectives and experiences to drive innovation and impact.
• COMMUNICATION | We commit to an environment of openness to build trust and make timely decisions.
• COLLABORATION | We work together, based on mutual respect, to lead and serve our stakeholders.
• ACCOUNTABILITY | We take ownership for our actions and results to add value every day.