Nassau Candy Hiring for Account Resolutions / Service Specialist Job at Hicksville, NY Full Time

Nassau Candy’s promotional products arm, Chocolate Inn / Lanco, is currently seeking a Account Resolutions / Service Specialist to support their growing custom business in Hicksville.

This critical on-site role will primarily serve as a liaison to Customer Service, Sales, and various other teams, and function as a go-to for overall customer account questions and resolutions.

Will be able to use critical thinking, outstanding communication, and highly proficient computer skills in a fast paced and extremely deadline-driven environment. Must be able to work independently and with team members as well as management of all levels.

Key Responsibilities:

€ Complete and submit weekly and monthly credit reports

€ Manage, maintain, and process rebates

€ Monitor ad allowances against sales agreements

€ Maintain and oversee rebate agreement renewals

€ Main contact for account questions for Order Entry, Customer Service and Accounts Receivables

€ Monitor and maintain the show payments and annual memberships – submit for payment

€ Other duties as needed within the department

Perks and Pay:

€ Medical, Dental, Vison, AFLAC

€ Paid holidays, PTO, and vacation

€ 401(k)

€ Pet insurance

€ Entrepreneurial environment….and more!

This is an excellent opportunity to join a stable and growing Long Island company!

We are an Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hicksville, NY 11801: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location