20240023NE
Job Title:
Service Desk Specialist
About Murray State:
Located in the West Kentucky region, Murray State University is a public, comprehensive University which offers a low cost of living, low property taxes, and a four-season climate. Murray has a friendly, small-town atmosphere with locally-owned specialty shops and restaurants, an acclaimed community theater, art guild and award-winning public schools. The area is home to Kentucky Lake and Land Between the Lakes, a 170,000-acre National Recreation Area, which offers a wide-range of activities and amenities for residents and visitors alike. Located in close proximity to major cities and nearby access to Interstate 24, Murray is just a few hours from Nashville, St. Louis, Louisville and Memphis. Learn more about Careers at Murray State University.
About Murray State Benefits:
Faculty and staff of Murray State University have access to a comprehensive benefits package including health insurance, retirement, tuition waivers, generous paid holidays, vacation, sick, and paid parental leave, as well as many other benefit offerings. Please refer to the Murray State Benefits page for more information.
Equal Opportunity Employment/Diversity Information:
Murray State embraces diversity in the workplace and values attracting, developing and maintaining a diverse, high-quality faculty, staff, and student body. The University endeavors to create and promote a culturally diverse community to be accepting of and sensitive to diversity in its many varied forms. Women and minorities are encouraged to apply. Murray State University is an equal education and employment opportunity, M/F/D, AA employer.
Type of Employment:
Regular Full-Time
Work Location:
Murray, KY
Employment Term:
12 Months
Position Type:
Staff – Non-Exempt (Hourly)
Department:
Service Desk
Summary of Job Duties and Responsibilities:
Provides Level One (front line) technical support to students, faculty, and staff. Level one support includes answering questions related to and resolving the most common technical problems and referring more complex and less frequent technical problems to the appropriate Level Two support area.
Minimum Education Requirements:
Minimum Experience and Skill Requirements:
Preferred Education and/or Experience Qualifications:
Posting Date:
09/06/2023
Closing Date:
09/20/2023
Open Until Filled:
No
Hourly Rate:
$13.80 (Additional pay dependent upon qualifications)
Work Hours:
Physical Demands:
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