Mount Holyoke College Hiring for Area Coordinator, Community Standards at South Hadley, MA Full Time

Position Type: Staff Full-time

Hours per week: 37.5   

Weeks per year: 52

Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m., with some nights and weekends 

Department Summary & Job Purpose:

The Area Coordinator (AC) of Community Standards is a 12-month live-in position. The coordinator has overall responsibility for a student residence area on campus that consists of 6 to 8 residence halls. This involves direct supervision and development of Residential Fellows and Resident Advisors. The coordinator collaborates with the Assistant Vice President of Student Life Engagement, the Executive Director of Residential Life, and the Associate Director of Residential Life & Orientation to create an environment where individual responsibility and respect for differences are fostered and valued. Additionally, the coordinator has to plan and promote programmatic initiatives supporting community development. Each Area Coordinator has a collateral assignment with the Office of Student Involvement, the Be Well Program, Community Standards, or the Office of Community & Belonging. A partially furnished apartment with utilities is included. This is an ideal position for a new professional. This is an entry-level position with a limit of three years, with a possible extension for one additional year max.

Department Summary:
The Department of Student Engagement, which is part of the Division of Student Life, includes Community Standards, Residential Life, Student Involvement, Be Well, and Orientation. These departments work in partnership with Mount Holyoke College students to create inclusive, compassionate, and authentic communities and organizations. They challenge and support students as they navigate their co-curricular experience at a residential college.

Core Job Duties and Responsibilities: 

• Train, supervise, support, and evaluate 4 to 6 Residential Fellows and 20 to 30 Resident Advisors through one-on-ones, group meetings, and other office communications.
• Advise and support Residential Fellows in mentoring the Resident Advisor staff in their respective area. 
• Participate in the Professional Staff On-Call rotation and provide crisis intervention in emergency situations, including contact with Public Safety & Service, Health and Counseling Services, and direction to paraprofessional staff. ACs should expect to be on-call approximately one week per month. 
• Set weekly office hours and be available during this time. 
• Check and return voicemail, email, and other correspondences promptly. 
• Collaborate with and make referrals to other departments as appropriate (Public Safety & Service, Counseling Services, Disability Services, Health Services, Student Involvement, etc.). 
• Serve as a judicial/conduct officer, handling College response to student violations of college policy. 
• Serve as the point person for Residential Life processes, including overseeing student office staff in the Residential Life Office.
• Develop a curriculum that meets the academic and social needs of the students who live within living-learning communities and specific class years.
• Plan, develop, and implement formal and informal educational and social programs to promote community development among students, staff, and campus-wide.
• Manage the budget for each building under your supervision.
• As essential personnel, report to campus to assist during crisis or other situations as requested by the Assistant Vice President of Student Life Engagement and Executive Director of Residential Life. 
• Partner with student staff and campus colleagues to develop an engagement plan that meets the academic and social needs of your area’s students living within living-learning communities (LLCs). 
• Serve as a resource for students, parents/support networks, and other departments. 
• Assist with select housing processes such as roommate mediation. 
• Serve as the point person for Residential Life processes, including August training, January training, and “Dive In Movie”. 
• Schedule, coordinate, and manage weekly residential staff in-service training. 
• Plan programming for students who stay on campus over Thanksgiving Break and Spring Break. 
• Coordinate social media promotion of residential life events. 
• Participate on various committees on campus and perform other duties as requested by the Assistant Vice President of Student Life Engagement and Executive Director of Residential Life. 
• Support of the Office of Community Standards, including:
  • Hearing non-academic conduct cases
  • Sending letters of notice and outcomes
  • Following up with students who have not met appropriate requirements
  • Be able to explain to students and others the community standards process, accountability measures, and outcomes.
  • Make recommendations and decisions related to the application of community standards, and the student handbook
  • Advise the Honor Code Council, which includes training, weekly meetings, and assisting with the resolution process. 

Qualifications: 

The ideal candidate should demonstrate a solid commitment to both students and their personal and professional growth. They need a positive attitude and excitement towards their work and be able to share that with others. They should have the ability to take initiative, work independently, and be a vital team member. In addition, the ideal candidate should have strong communication skills and be able to exercise sound judgment. The desire to have fun and laugh often are highly valued.

• Bachelor’s degree
• Must have an understanding of, and demonstrated commitment to, the values and expectations of a women’s college that is a gender-diverse, research liberal arts college
• Demonstrated intercultural, diversity, and inclusion competencies and a commitment to working with diverse populations
• Working knowledge of principles, practices, and theories of student learning and development; understanding of the cultural, social, and educational needs of students in residential communities
• Demonstrated ability to creatively and efficiently solve problems, using sound judgment, assuming ownership of a problem, and resolving challenges in a collaborative manner
• Demonstrated organizational skills.
• Demonstrated ability to communicate effectively in writing and orally.
• Demonstrated commitment to supporting the department’s goal of creating and engaging in inclusive, compassionate, and authentic communities
• Experience working in settings that proactively and reactively support the mental health needs of young adults

Preferred Qualifications:

• Master’s degree in higher education/student affairs or equivalent is preferred
• Agility and familiarity with Google Suite, Canva, database systems such as Residence, Starfish, Colleague, CampusGroups, and computer literacy preferred
• Experience working with residential life living-learning communities
• Experience working with international students
• Experience working with the LGBTQIA+ community
• Experience working with those who identify as Black, Asian, Latine/o/a/x, Native or Indigenous, and/or multiracial
• Experience working with first-generation college students

License/Certifications:

• A Valid Driver’s License allows the employee to be certified to drive one of the vehicles in Mount Holyoke College’s small fleet for departmental use. Not a requirement.

Compliance Requirements: None

Physical Demands: 

• Light lifting (25lbs or less) related to event set-up
• Walking around campus

Working Conditions: 

• Some nights and weekends required.
• Must live in on-campus housing.
    

Background Checks:

At Mount Holyoke College, we prioritize the safety and well-being of our community members. To ensure this, we require all new hires, affiliates, and others to undergo comprehensive background checks before joining our institution. Our Office of Human Resources manages and conducts these checks, including screenings for CORI, SORI, credit history, and driver credentials. Additionally, the Five College Office of Compliance and Risk Management works to coordinate and facilitate these checks in accordance with our policies.

Special Instructions for Applicants

Apply online; application materials must include:

Mount Holyoke College is a college that prioritizes gender diversity and welcomes students of all genders. The college is devoted to ensuring that all its employees and students have equal access to opportunities in education and employment. As per state and federal law, Mount Holyoke College does not discriminate against individuals based on their race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status. Furthermore, the college does not discriminate based on gender when selecting students for its graduate program.

Mount Holyoke College is an Equal Opportunity Employer.