Montclair State University Hiring for Coordinator for Global Partnerships at Montclair, New Jersey Full Time

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assists with aspects of international education partner relationship management, including but not limited to regular communication and follow-ups, organizing and delivering training to overseas sales teams, sharing University updates in a timely manner, and overseeing commission payments.

• Assists in the planning and development of goals, policies, and procedures as related to recruitment and admissions of international graduate and undergraduate students.

• Develops and recommends plans for assessment and improvement of processes and procedures to admit international graduate and undergraduate students.

• Manages data flow between the University’s systems and the international education partner’s systems; ensures the accuracy and timeliness of information shared.

• Establishes and maintains communication and cooperative working relationships with University key stakeholders to increase recruitment opportunities for the University.

• Engages with overseas sales team to develop a conversion process for prospective students and secures commitment from accepted students.

• Guides international graduate and undergraduate students through the application process and serves as the primary point of contact for follow-up questions and information.

• Works to move prospective international student applications through the admissions conversion process by initiating follow-up activities that will result in enrollment.

• Conducts virtual information sessions for prospective international students.

• Assists with Slate mailings, queries, event management, and report generation.

• Prepares reports on application and enrollment trends and projections; compiles, summarizes, and analyzes data for recommendations for changes or improvements.

• Manages social media accounts for engagement with prospective students.

• Supervises student employees; develops and supervises appropriate training programs for student employees.

• Performs other duties as assigned.

• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED:

• Bachelor’s degree from an accredited college or university.

• Minimum of three years of experience working in admissions, recruitment, or marketing in a US higher education setting, with two years of experience in international admissions or international recruitment.

• Working knowledge of MS Office Suite, MS Outlook, database management, and website and social media maintenance.

• Excellent written, verbal, and public speaking skills to support relationship building with prospective and newly admitted students and other constituents.

• Must have a passport and be available to travel internationally for limited periods as needed.

• Ability to occasionally work outside of normal office hours, travel, work early mornings, evenings, and/or weekends in the performance of assigned responsibilities.

• Strong analytical skills.

• Must be able to work independently in a fast-paced environment. Must be able to take initiative.

PREFERRED:

• Master’s degree in a related field.

• Ability to speak a foreign language.

• Familiarity with CRMs (Slate, Salesforce, etc.).

• Experience working with international agents and external vendors.