Montana Fair Housing Hiring for Intake & Research Job at Butte, MT Full Time

· Demonstrated active listening skills, and ability to interact and communicate with diverse populations, organizations and agencies;

· Must be able to use photocopiers, windows operating systems, email and online programs, word processing and spreadsheet programs, answering and facsimile machines, calculator, scanner, and cell phone applications;

· Reliable automobile, current automobile insurance, and valid driver’s license required;

· Must be able to prioritize tasks, and efficiently and accurately meet both short-term and long-term deadlines; and

· Ability to work interdependently and manage time effectively.Position Summary: The mission of Montana Fair Housing is to promote and ensure non-discrimination in Montana through outreach, education, dispute resolution, and enforcement. Montana Fair Housing is dedicated to the elimination of housing discrimination. The Core Values of the organization include welcoming diversity and inclusivity, operating with synergy and accountability, promoting open dialogue and communication, practicing empathy and compassion, bringing passion, patience and optimism, and treating all with dignity and respect.

MFH is a private, nonprofit organization. The person filling this position must be able to assimilate information quickly, think critically, work interdependently, respect confidentiality, and maintain empathy. The Intake and Research Specialists’ role is to obtain information related to allegations of discrimination and conduct any initial research needed. This will include all intake-related activities such as talking with people to obtain information, conducting research, data entry, and maintenance of files. Intake activities frequently involve rapidly developing circumstances and interacting with people experiencing a range of emotions. The person filling this position must be prepared to manage social media activities. The Intake and Research Specialist will be hired and supervised by the Executive Director.

Essential Functions of Position:

• Must be on-site, in the office during established office hours, potential for some remote work;
• Complete intake and research related activities in an accurate and timely manner;
• Maintain electronic data files related to intake activities and investigation files, including cost and expense reports, in an accurate and timely manner;
• Become familiar with the Federal Fair Housing Act as Amended in 1988 and the Montana Human Rights Act;
• Keep abreast of developments in regulations addressing civil rights, enforcement procedures, and agencies and organizations for referrals;
• Ability to analyze information and provide an appropriate referral when needed;
• Must be able to maintain organizational confidences;
• Ability to identify the interaction between facts and standards of discrimination in order to gather information expeditiously;
• Ability to evaluate information and facts to construct an objective narrative;
• Ability to advise households you need to conduct research and talk with other staff to ensure you respond accurately;
• Position requires minimal travel; and
• Other tasks as may be requested by the Executive Director.

Knowledge/Skills/Abilities Required:

· Ability to behaviorally reflect commitment to the organization’s core values;

· Advanced skill level focused on detail, critical thinking, and written and oral communication;

· Demonstrated active listening skills, and ability to interact and communicate with diverse populations, organizations and agencies;

· Must be able to use photocopiers, windows operating systems, email and online programs, word processing and spreadsheet programs, answering and facsimile machines, calculator, scanner, and cell phone applications;

· Reliable automobile, current automobile insurance, and valid driver’s license required;

· Must be able to prioritize tasks, and efficiently and accurately meet both short-term and long-term deadlines; and

· Ability to work interdependently and manage time effectively.

Job Type: Full-time

Pay: $36,400.00 – $38,438.00 per year

Benefits:

• 401(k) matching
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Staff can not be on site if experiencing symptoms of illness, and masking required on site when community exposure increases.

Ability to commute/relocate:

• Butte, MT: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location