The Student Services Assistant provides and coordinates administrative, clerical and student support to the areas of Admissions & Advising, Financial Aid, and Registration. The Student Services Assistant utilizes college data and best practices in customer service operations that are designed to enhance guest relations for the purpose of affecting the enrollment behaviors of prospective & current students. The Student Services Assistant plans and organizes customer service functions to ensure front desk operations are properly created, when needed, and implemented.
Essential Job Functions
Requirements
Supplemental Information
KNOWLEDGE:
SKILLS:
ABILITIES:
While performing the duties of this job, the employee is required to handle and manipulate paper, booklets, card stock, and tape. The employee is regularly required to communicate with others in person, via email, and on the telephone. The employee is frequently required to view and produce written and computerized documents. he employee must frequently lift and/or move items of light to moderate weight.
While performing the duties of this job, the employee regularly works in an office setting. The noise level in the work environment is usually busy and can be loud at times. The environment can be fast paced with numerous interruptions.
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