Molded Dimensions is currently seeking a motivated Customer Service Representative to join our team at our Port Washington facility. As a company with continuous growth and financial stability, this position is a critical addition to our sales team. Our accomplishments are based on a solid foundation of MD’s core values: Wow Our Customers, Collaborate, Find a Better Way and Own It!
Under the direction of the Inside Sales Manager, the CSR provides exceptional interpersonal and communication skills to support the customer and the manufacturing departments at Molded Dimensions. As the Customer Service Representative, you will create and manage sales orders in the ERP system and keep customers informed on status of production and scheduling. Responding to customer requests and inquiries, you will accurately enter sales orders and communicate delivery and order status update to the customer. Maintains customer relationships after the part is moved into production. Knowledge of working in a manufacturing environment is required.
Strong ERP business systems experience needed for this role. Remote 1-2 days per week option once fully trained.
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WHY MOLDED DIMENSIONS?
Molded Dimensions’ mission is to provide peace of mind to our customers, employees and investors.
We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a casual work environment where contributions are recognized and rewarded. Interested? Apply Today!
Job Type: Full-time
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Work Location: One location
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