Mitsubishi Chemical Advanced Materials Hiring for Customer Account Specialist Job at Fort Wayne, IN Full Time

We are now offering a $5,000 sign on bonus ($2,500 at 3 months and $2,500 at 6 months)!

ARE YOU READY TO WORK AT MCAM?

• Want to work for a global leader in the design, development and manufacture acrylic products that is continuously innovating?
• Do you have a minimum of 3+ years of experience in inside sales or customer service?
• Are you passionate about providing customers with quality service and solutions?

If so, nice to meet you! Mitsubishi Chemical Advanced Materials Division is seeking a Inside Sales Representative based in Fort Wayne, IN to join a team committed to excellence, continuous improvement and driving sustainable business results.

Come be a part of this dynamic team!!

Who Are We…

MCAM is a manufacturing services company. We service markets including aerospace, medical, semiconductor and other markets. Our capabilities include carbon fiber processing, compounding, molding, extrusion, machining, fabrication, assembly, and inspection. We provide material solutions, engineering support, stock shapes, near net shapes, precision components, and assemblies.

What You Will Do…

• Inside Sales Management – Manage inside sales activities including customer inquiries, quoting, pricing communication, order entry, order confirmations, follow-through, returns and general customer service & support.
• Respond to your customer’s inquiries via phone or email. Increased level of decision making-authority to get the sale.
• Own the sales cycle from beginning to close. Research appropriate lost business and use selling skills to re-open opportunities. Develop strategic contract pricing for key accounts.
• Proactively contact MediTECH customers via remote and on-site visits to maintain and grow existing business and track purchasing trends & product forecasts while gathering market information.
• Develop and manage strategic relationships with key accounts to ensure strong, profitable growth
• Prepare and deliver presentations in person or via webinar.
• Interface with plant Operations, Quality and Technical R&D as it relates to fulfillment of sales orders, R&D invoicing, development of new business and customer issue resolution.
• Coordinate the Demand planning for MediTECH US S&OP process by monitoring customer’s short- & long-term forecast performance and establishing MediTECH sales / demand forecasts as in input into production & inventory planning.
• Provide routine pricing, sales, margin and general account analysis to MediTECH Global Business Manager & MediTECH management in support of business understanding & growth.
• Prepare monthly reports and analysis of your region and key accounts. Make necessary changes. Provide feedback to the business of your plan to continually grow your region.
• Accurate and timely problem solving to internal and external customers.
• Other duties as assigned.

What You Will Have…

• Bachelor’s Degree in Business or Marketing
• 3 years in Inside Sales or Customer Service preferred.
• PC literate, material properties, CSR with demonstrated ability
• Strong interpersonal skills
• Good communicator
• Organized and detail oriented, good planning skills

What You Will Get…

• Competitive compensation package
• Medical, Dental, Vision, Life, AD&D, Short-Term and Long-Term Disability Insurance
• Vacation, Paid Sick Days, Paid Holidays
• Tuition Reimbursement
• 401(k) with a generous match and much more

The salary range for this position is $51,000-$58,000. Factors such as scope and responsibilities of the position, candidate’s work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

EEO Statement

Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.
Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.

Job Type: Full-time

Pay: $51,000.00 – $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Fort Wayne, IN 46809: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Inside sales: 2 years (Required)

Work Location: One location