The Dining Systems Specialist is responsible for the systems maintenance, workflows, training & support for the NetMenu, Odyssey, Simphony, GET, uGryd, Oracle, Micros & NutriSlice systems. This position is a liaison between locations and the Dining Business Systems team. This position will spend time working in the office, kitchens, and front of the house to support operational system’s needs.
This is a fulltime, benefits eligible position, with a hiring range of $19.90-$24.88.
Core Responsibilities
Ability to understand, demonstrate & use all the Dining Business Systems. Use troubleshooting skills to identify & fix hardware & software failures or problems.
Must pay close attention to detail, analyze data & interpret information to convey consequences & recommend courses of action. Strong analytical & problem-solving skills, ability to be flexible to adjust to ambiguity, constantly shifting priorities & fast paced changing situations.
Ability to communicate clearly & effectively with a variety of individuals at all levels, including the ability to convey technical & non-technical information accurately as well as procedures to staff.
Strong teamwork skills to coordinate, cooperate & work with Dining managers in solving their system needs & making improvements to their locations systems workflows.
Responsible for maintaining the integrity of the data to ensure financial accountability & nutritional accuracy, respond to system problems & provide on-going maintenance & upgrading of equipment.
Provide on-going systems training & training materials to managers & staff; prepare, update & distribute procedure & equipment care manuals. Prepare & present system’s procedure training for managers & staff.
Will need to work across campus and remote locations in kitchens, front of house and at a desk keyboarding.
Develop strategies to enhance the performance of Dining Services use of the CBORD & NutriSlice systems. Stay current on future system development, enhancements, and newly developed best practices.
RequirementsPosition Prerequisites
Associate degree in computer science or related area preferred.
Must have working knowledge or Microsoft Windows and Office (particularly Excel) and general SQL (structured query language) knowledge.
Excellent computer troubleshooting skills required.
Knowledge of recipes, service operations, and menu-based systems.
Culinary background preferred.
Physical Demands and Working Conditions
Must be able to handle periods of high stress; frequent interruptions while working on demanding takes; work hours may include weekends and evenings. Will need to work across campus and remove locations in kitchens, front of house and at a desk keyboarding. Criminal Background Check.
Other:
Offer is contingent upon successful completion of a criminal background check.
Benefits
As an employee of Middlebury College, you will enjoy being part of a vibrant supportive community. Middlebury Colleges offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, Middlebury offers a generous time-away program – up to 34 days per year during the first two years of service, increasing as the term of service lengthens. Middlebury employees are eligible for robust educational assistance programs as well as free or reduced rates for cultural events and use of sporting facilities (including the College’s golf course and Nordic and alpine ski area). The result is a very high quality-of-life in a gorgeous setting. Middlebury Colleges offers its employees excellent compensation and other perks of employment including:
To apply visit https://apply.workable.com/middleburycollege/j/6146CBCF11/.
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