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Microsoft Hiring for Technology Specialist Manager at Irving, TX Full Time
Job Description
OverviewMicrosoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers to places they simply couldn’t reach anywhere else. This is a world of more possibility, more innovation, more openness, and more sky’s-the-limit thinking-a cloud-enabled world. Our mission is to empower every person and every organization on the planet to achieve more. We aspire to build the experiences and tools that make it possible for every professional in any business or role to be much more productive. We’re fueling digital transformation to make a difference in people’s lives and in organizations across the globe. We are insatiably curious and always learning. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas and collaborate across boundaries to bring the best of Microsoft to our customers-because we are better together. It’s our ability to work together that makes our dreams believable and achievable. Together we make a difference. We stand in awe of what humans dare to achieve and are motivated every day to bring digital transformation to our customers. We help them empower their employees, engage their customers, optimize their operations, and change the very nature of their products, services, and business models. We are customer-obsessed-we love learning about our customers and then developing solutions that meet their needs. As a Technology Specialist Manager, you will develop and manage strategic solution sales and technical sales plans for the Microsoft Modern Work suite of technologies including but not limited to: Teams, Windows 365, Copilot, M365 (e.g., pipeline management, forecasting, resourcing) along with identifying market and customer needs and collaborates with internal teams to devise solutions to meet those needs. You will also be responsible for driving the team to discover and qualify new opportunities and consumption with new and existing customers. In addition, you will orchestrate the team to drive deals across multiple stakeholder groups including partners, coaching the team on Microsoft technology differentiators and market knowledge while leading internal collaboration to position Microsoft products, solutions, and services against competitors.
Responsibilities People Leadership Managers deliver success through empowerment and accountability by modeling, coaching, and caring.ModelLive our culture; Embody our values; Practice our leadership principles.CoachDefine team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.CareAttract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.Sales Execution Brings impactful industry insights with partners into customer engagements.Provides digital transformation advice to customers and represents Microsoft internally.Leads transformational shifts to drive deployment and create business value for customers.Creates a virtual cross-organizational team on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value.Leads their team to identify and track new opportunities or engagements.Leverages stakeholders (e.g., Customer Success team unit, account-aligned team unit, Consulting to create pipelineCoaches team members on interfacing with prospective customers to build network.Leads with technical insights on how to grow customer business. Guides their team on communicating with customers, leveraging their business language, to understand their business needs and connect the need to Microsoft technology.In partnership with internal teams, reviews account strategies and plans in order to facilitate customer interactions to assess customer needs.Provides direction/guidance on the development of solutions across solution areas, including support.Helps the team create vision for the customers and develop plans to drive sales. Leverages partners (e.g., Global System Integrators, Global Independent Software Vendor [ISV], industry) added value to increase customer outcomes.Coaches their team on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners.Engages C-Suite decision makers to support teams on opportunity discovery and acceleration while maintaining an external network. Participates in innovation circles. Represents their team internally at Microsoft as he/she engages internal stakeholders (e.g., Account Team Unit [ATU], Customer Success Unit [CSU], Partner Management, Worldwide Solution Area Leads, Global Black Belts).Leads their team to plan and execute strategies for driving and closing opportunities.Drives the implementation of strategies and the collaboration with the account team to ensure alignment.Leads their team on ways to implement and share close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Seeks alignment with all stakeholders and partners and guides team to work with internal stakeholders to remove blockers. Scaling Collaboration Guides their team to build a network of partners to cross-sell and up-sell and drive usage.Leads the team to identify new partners and evaluate partner capabilities.Facilitates the development of partner strategies and ensures execution.Provides input and feedback to commercial partner team on developing partner strategies and building partner capabilities.Coaches the team to drive end-to-end business solutions across solution areas, resulting in increased partner satisfaction and partner deal sharing year-over-year.Facilitates and leads internal communication and collaboration by identifying resources and removing barriers.Contributes to the development of the orchestration model.Technical ExpertiseSupports their team on participating in Microsoft events.Contributes to setting up the events and promoting best practice sharing across subsidiaries and the adoption from other subsidiaries.Actively participants in the Specialist Sales Leader community. Leads by example to show the learning culture across the organization. Acts as the spokesman for Microsoft at external events.Coaches their team on business and market knowledge.Reviews wins/losses with the team to determine how to identify systematic and non-systematic issues to resolve.Leads team’s internal collaboration to position Microsoft products, solutions, and/or services (e.g., cloud services and platforms) against competitors.Acts as a thought leader to help their team connect Microsoft solutions to customer business impact. Leverages deep technology knowledge and coaches team about Microsoft technology differentiators/competitive advantage.Sales Excellence Leads their team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation to drive growth by leveraging technology, industry and partner expertise. Proactively promotes development of deep and influential relationships with client contacts.Establishes standards for customer/partner experiences. Ensures customers are made aware of new technology innovations. Acts as a thought leader and clears opinions and perspectives from business analysis.Ensures their team meet targets (e.g., sales, usage, customer acquisition) and operational standards and maintains the health of metrics within the assigned subsidiary/area.Interacts with Corporate leadership and upper-level stakeholders to get support for their team and the geographical regions.Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.Mentors/coaches the team on growing knowledge on sales or products and ensures the team complete training and obtain certifications as required. Seek additional learning opportunities and prioritize to enhance effectiveness. Embody our culture and values
Responsibilities People Leadership Managers deliver success through empowerment and accountability by modeling, coaching, and caring.ModelLive our culture; Embody our values; Practice our leadership principles.CoachDefine team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.CareAttract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.Sales Execution Brings impactful industry insights with partners into customer engagements.Provides digital transformation advice to customers and represents Microsoft internally.Leads transformational shifts to drive deployment and create business value for customers.Creates a virtual cross-organizational team on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value.Leads their team to identify and track new opportunities or engagements.Leverages stakeholders (e.g., Customer Success team unit, account-aligned team unit, Consulting to create pipelineCoaches team members on interfacing with prospective customers to build network.Leads with technical insights on how to grow customer business. Guides their team on communicating with customers, leveraging their business language, to understand their business needs and connect the need to Microsoft technology.In partnership with internal teams, reviews account strategies and plans in order to facilitate customer interactions to assess customer needs.Provides direction/guidance on the development of solutions across solution areas, including support.Helps the team create vision for the customers and develop plans to drive sales. Leverages partners (e.g., Global System Integrators, Global Independent Software Vendor [ISV], industry) added value to increase customer outcomes.Coaches their team on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners.Engages C-Suite decision makers to support teams on opportunity discovery and acceleration while maintaining an external network. Participates in innovation circles. Represents their team internally at Microsoft as he/she engages internal stakeholders (e.g., Account Team Unit [ATU], Customer Success Unit [CSU], Partner Management, Worldwide Solution Area Leads, Global Black Belts).Leads their team to plan and execute strategies for driving and closing opportunities.Drives the implementation of strategies and the collaboration with the account team to ensure alignment.Leads their team on ways to implement and share close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Seeks alignment with all stakeholders and partners and guides team to work with internal stakeholders to remove blockers. Scaling Collaboration Guides their team to build a network of partners to cross-sell and up-sell and drive usage.Leads the team to identify new partners and evaluate partner capabilities.Facilitates the development of partner strategies and ensures execution.Provides input and feedback to commercial partner team on developing partner strategies and building partner capabilities.Coaches the team to drive end-to-end business solutions across solution areas, resulting in increased partner satisfaction and partner deal sharing year-over-year.Facilitates and leads internal communication and collaboration by identifying resources and removing barriers.Contributes to the development of the orchestration model.Technical ExpertiseSupports their team on participating in Microsoft events.Contributes to setting up the events and promoting best practice sharing across subsidiaries and the adoption from other subsidiaries.Actively participants in the Specialist Sales Leader community. Leads by example to show the learning culture across the organization. Acts as the spokesman for Microsoft at external events.Coaches their team on business and market knowledge.Reviews wins/losses with the team to determine how to identify systematic and non-systematic issues to resolve.Leads team’s internal collaboration to position Microsoft products, solutions, and/or services (e.g., cloud services and platforms) against competitors.Acts as a thought leader to help their team connect Microsoft solutions to customer business impact. Leverages deep technology knowledge and coaches team about Microsoft technology differentiators/competitive advantage.Sales Excellence Leads their team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation to drive growth by leveraging technology, industry and partner expertise. Proactively promotes development of deep and influential relationships with client contacts.Establishes standards for customer/partner experiences. Ensures customers are made aware of new technology innovations. Acts as a thought leader and clears opinions and perspectives from business analysis.Ensures their team meet targets (e.g., sales, usage, customer acquisition) and operational standards and maintains the health of metrics within the assigned subsidiary/area.Interacts with Corporate leadership and upper-level stakeholders to get support for their team and the geographical regions.Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.Mentors/coaches the team on growing knowledge on sales or products and ensures the team complete training and obtain certifications as required. Seek additional learning opportunities and prioritize to enhance effectiveness. Embody our culture and values
