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Microsoft Hiring for Senior Business Program Manager, Americas Datacenter Operations at Reno, NV Full Time
Job Description
OverviewIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Senior Business Program Manager, Americas Datacenter Operations. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Principal Business Program Manager, Americas Datacenter Operations you will support the implementation of a robust hiring program for Data Center Operations within CO+I. In this role, you will be instrumental in helping us scale our hiring efforts in the United States and establish Microsoft as an employer of choice for data center operations professionals. This individual will be responsbile for developing, growing, and improving our hiring program for Data Center Operations and actively participate in interviewing, assessing, and hiring talent for Data Centers. This individual will also be responsible for providing training for Data Center new hires and upskilling training for current employees. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesBusiness Program Execution, Evaluation, and Improvement Seeks up to date information from key internal stakeholders, including new developments in interviewing techniques, adjustments to technical questions, and future improvements with the technology or processes. Incorporates any changes into course content in partnership with Global Talent Acquisition (GTA). Collects and evaluates success criteria and performance metrics.Complies with Interviewing SLAs (Service Level Agreements) assigned by Global Talent Acquisition (GTA). Utilizes existing interviewing and hiring best practices and consistently evaluates for inefficiencies.Structures skilling offers through technical knowledge of adult learning principles and best practices. Interview candidates to determine their qualifications for a position by reviewing job requirements, necessary assessments, or other job specific requirements in collaboration with Global Talent Acquisition (GTA)Follow debriefing methods to assess candidate requirements consistently and effectively to make decisions on hiring the most qualified candidates.Conduct Exit Interviews for employees leaving Microsoft. Partner with HR (Human Resources) to gather themes, insights, and lessons learned to be shared with leaders and managers.Training and Skilling Delivery Delivers one of several single to multi-day skilling offerings or other learning experiences either in person or virtually to target audience with no supervision.Focus on training courses for specific Data Center positions.Engage with learners to ensure content and concepts are understood and are aligned with learner goals (e.g., internal, and external learner partnership). Monitors the progress of learners on major topic areas and assesses knowledge gaps to appropriately reinforce important learnings. Learning Collaboration and Engagement Shares relevant content to internal Learning teams and stakeholders to drive direction of a training area. Provides up-to-date knowledge about the content area to content development peers and other cross-functional teams. Collaborate with curriculum managers to understand the content and ensure the full curriculum is being delivered by trainers. Embody our culture and values
ResponsibilitiesBusiness Program Execution, Evaluation, and Improvement Seeks up to date information from key internal stakeholders, including new developments in interviewing techniques, adjustments to technical questions, and future improvements with the technology or processes. Incorporates any changes into course content in partnership with Global Talent Acquisition (GTA). Collects and evaluates success criteria and performance metrics.Complies with Interviewing SLAs (Service Level Agreements) assigned by Global Talent Acquisition (GTA). Utilizes existing interviewing and hiring best practices and consistently evaluates for inefficiencies.Structures skilling offers through technical knowledge of adult learning principles and best practices. Interview candidates to determine their qualifications for a position by reviewing job requirements, necessary assessments, or other job specific requirements in collaboration with Global Talent Acquisition (GTA)Follow debriefing methods to assess candidate requirements consistently and effectively to make decisions on hiring the most qualified candidates.Conduct Exit Interviews for employees leaving Microsoft. Partner with HR (Human Resources) to gather themes, insights, and lessons learned to be shared with leaders and managers.Training and Skilling Delivery Delivers one of several single to multi-day skilling offerings or other learning experiences either in person or virtually to target audience with no supervision.Focus on training courses for specific Data Center positions.Engage with learners to ensure content and concepts are understood and are aligned with learner goals (e.g., internal, and external learner partnership). Monitors the progress of learners on major topic areas and assesses knowledge gaps to appropriately reinforce important learnings. Learning Collaboration and Engagement Shares relevant content to internal Learning teams and stakeholders to drive direction of a training area. Provides up-to-date knowledge about the content area to content development peers and other cross-functional teams. Collaborate with curriculum managers to understand the content and ensure the full curriculum is being delivered by trainers. Embody our culture and values
