Miami Dade College Looking for Part-time Information Specialist, Continuing Education Full Time

Job ID: 1005659
Location: Kendall Campus
Full/Part Time: Part-Time
Regular/Temporary: Temporary

Job Details:

Job Family:
STAFF – Support Staff
Grade: C1
Salary: $11.00- $11.50
Department:
Continuing Education and Professional Development
Reports To: Program Manager
Closing Date:
Open Until Filled
FLSA Status: Non-Exempt
First Review Date: July 4,
2023

Job Summary:

The Part-time Information Specialist
is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and
fees. This is responsible work critical to the mission of the Continuing Education
department.

Duties & Responsibilities:

• Helps
  students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach
  locations
• Provides accurate information gleaned from the catalogs and Continuing Education and Professional Development department
  staff members
• Advises students regarding course requirements, books and/or materials, and testing pre-requisites
• Guides
  students through the registration and payment process
• Refers callers seeking more detailed information or advice to the appropriate
  department coordinator
• Accepts registration forms and fee payments
• Performs other duties as
  assigned

Minimum Requirements:

• High
  School Diploma or GED equivalent form a regionally accredited institution and six (6) months of customer service experience
• All
  degrees must be from a regionally accredited institution
• Possess good customer service skills
• Knowledge of class offerings
  and all departments within Continuing Education and Professional Development department
• Possess superior ability to learn program
  details
• Working knowledge of College organization
• Ability to follow oral and written instructions
• Possess
  excellent interpersonal and communications skills
• Ability to project a positive image of the College and its
  programs
• Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and
  staff

Additional Requirements:

The
final candidate is to successfully complete a background screening and reference check process.: