Miami Dade College Hiring for Executive Receptionist, College President’s Office at Wolfson Campus Full Time

Job Title: Executive Receptionist, College President’s Office
Location: Wolfson Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 1005543
Job Details

Job Family

STAFF- Support Non-Exempt (SNE)

Grade

12

Salary

$20.59 – $25.74

Department

Office of the College President

Reports To

Administrative Officer

Closing Date

July 25, 2023

FLSA Status

Non-Exempt

First Review Date

June 2, 2023

Job Summary

The Executive Receptionist serves as the first point of contact to the Office of the College President, greets visitors and directs them appropriately; handles incoming calls, provides customer service and general administrative support to ensure the smooth operation of the department.

Duties & Responsibilities

• Meets and greets visitors and guests to the Office of the College President and directs appropriately
• Manages a busy multi-line telephone system, routes calls, takes messages, and assists and responds to inbound calls
• Professionally handles complaints/concerns addressed at the reception area and escalates as necessary
• Provides effective customer service by responding to general inquiries in an accurate and timely manner
• Exercises discretion in the handling and dissemination of information
• Collects, opens, stamps, sorts and distributes correspondence
• Records and handle all incoming and outgoing couriers
• Maintains the general filing system and files all correspondence
• Assists in the planning and preparation of meetings, conferences, and conference telephone calls
• Maintains an adequate inventory of office supplies
• Coordinates the repair and maintenance of office equipment
• Maintains the strictest confidentiality and professionalism at all time
• Completes special projects as needed
• Performs other duties as assigned

Minimum Requirements

• Associates of Arts degree in related field from two-year College or technical school and four (4) years of experience in responsible related clerical work preferably in a large office environment; or equivalent combination of experience and education.
• All degrees must be from a regionally accredited institution
• Knowledge and understanding of College organization, goals, and objectives and policies and procedures
• Knowledge of Microsoft office software and specific computer programs related to area of responsibility
• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Excellent communication, organizational and customer service and phone etiquette skills
• Excellent at all aspects of English language, especially English speaking & listening skills is a must
• Ability to prioritize multiple tasks and handle stress
• Ability to write routine reports and correspondence
• Ability to maintain a high level of poise and professionalism in all circumstances
• Ability to speak effectively before groups of customers or employees of organization
• Ability to make arithmetical calculations such as addition, subtraction, multiplication, and division
• Ability to work a flexible schedule that may include evening and weekend assignments
• Ability to work in a multi-ethnic and multi-cultural environment with students, faculty, and staff

Preferences Certain service members and veterans, and the spouses and family members of such service members and veterans, will receive preference and priority for this job vacancy. In addition, they may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy.Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.