Miami Dade College Hiring for Alumni Manager, K Small Businesses Program at Wolfson Campus Full Time

Job Title: Alumni Manager, 10K Small Businesses Program
Location: Wolfson Campus
Regular/Temporary: Temporary
Full/Part Time: Full-Time
Job ID: 1005604
Job Details

Job Family

ADMIN – Professional Exempt Contractual (PEC)

Grade

16

Salary

$66,761 – $83,452

Department

10K Small Businesses Program

Reports To

Executive Manager

Closing Date

September 11, 2023

FLSA Status

Exempt – Not Eligible for Overtime Compensation

First Review Date

June 27, 2023

Job Summary

The Alumni Manager works collaboratively to manage and execute the national alumni program for small business owners who have graduated the program in their market. The position provides continued business education to help graduates grow their businesses, create a community of active alumni through meaningful engagement, and to capture and elevate the impact of the program through data, storytelling, and thought leadership opportunities. This is a Professional Exempt Contractual (PEC) position for which an annual contract reflecting the base salary within the fiscal year (July 1st to June 30th) will be issued after ratification by Miami Dade College’s District Board of Trustees.

This is a temporary grant funded position through November 30 year 2023 contingent upon grantor funding and grant extensions.

This grant position will be eligible for participation in the Florida Retirement System (FRS) after 6 consecutive months of continuous employment.

Duties & Responsibilities

Implements the national alumni program for local graduates of 10,000 Small Businesses as designed and advised by the Goldman Sachs Foundation and the national program partner for the alumni program, Babson CollegeBuilds relationships with program graduates and stays informed and documents updates to their businesses (including but not limited to: news, awards, press, challenges, and location/contact information changes); proactively reaches out to alumni to learn about their businesses and any updates and document those updates in the program CRMAssumes the lead responsibility for the multi-faceted system of data collection and reporting on alumni including the alumni measurement and evaluation (M&E) diagnostics as well as other surveys and research/requests for information Serves as the main point of contact between the program and 10KSB graduates of the siteIdentifies, cultivates, and supports the alumni ambassadors (volunteer leaders of the alumni program), ensuring each cohort has at least one ambassador and that all are supported in their rolePlans, promotes, and be accountable for the successful execution of the alumni continuing education programming (e.g. local meet-ups, clinics, and one-year reunions) including meeting or exceeding attendance and evaluation benchmarks with the support of other members of the program teamOversees the site’s work with the program’s online platform and for meeting or exceeding targets for usage and engagement by business owners Attends select modules of the program to meet and network with program participants (future alumni) including to present and answer questions about the alumni program, the program online platform, and to aid in recruitment efforts by soliciting program referralsNetworks within the broader entrepreneurship/small business ecosystem to be a conduit for alumni who need resources and to further program outreach and recruitment goals Represents the program at external small business / community events as directed by the Executive DirectorKeeps accurate records on the implementation of the alumni program goals and shares this information (e.g. program dates, attendance, evaluations, etc.) in a timely fashion with national partners in accordance with the national alumni program guidance
• Works as a collaborative partner with other alumni managers at other sites and contributes positively to the work of the national alumni program
• Performs other duties as assigned

Minimum Requirements

• Bachelor’s degree from a regionally accredited institution in business, entrepreneurship or related field and seven (7) years of experience with community building, event planning, project management, and program planning; or Master’s degree in related field and three (3) years of with community building, event planning, project management, and program planning
• All degrees must be from a regionally accredited institution

Knowledge and understanding of College organization, goals and objectives, and policies and proceduresPossess strong communication and interpersonal skills Possess strong ability to develop and maintain relationships with alumni, program staff/faculty, and community partnersPossess strong understanding of and sensitivity to cultural differences across a wide range of stakeholders and successful experience communicating and collaborating in a diverse setting Knowledge of event promotion and marketing experience Possess strong time management skills, a customer service orientation, and high attention to detailKnowledge with teaching or facilitating educational sessions in-person and/or online especially business educational programs is preferred.Knowledge of the local region’s small business and economic development landscape is strongly preferred. Demonstrated experience managing multiple tasks/projects at a time while maintaining high attention to detail. Possesses a “growth mindset” and is open to new ideas and ways of working from all members of the program. Ability to work independently to solve problems; looks for opportunities to take on responsibility; takes thoughtful risks; and effectively acts on new and ongoing initiatives, objectives, and solutions to gain positive resultsAbility to anticipate and effectively handle change; demonstrates willingness to try new skills and challenging tasks; and is flexible in changing conditionsDemonstrated experience with and strong comfortability with technology including proficient computer skills and proficiency with Word, Excel, PowerPointAbility to work a flexible schedule which may include evening and weekend assignments

• Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff and guests of the College

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.