Mercy Hiring for Talent Solutions Agent – REMOTE at Oklahoma City, OK  Full Time

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

This is currently a REMOTE position with onsite requirements periodically.

The talent solution agent (TSA) will support strategic initiatives across communities by identifying areas of opportunities; with recommended action to improve the performance of a local function, team and/or community. TSAs also facilitate and ensure successful operational activities through Human Resources Optimization (HRO) expertise, best practices, resources and tools. Delivers high quality services such that the talent solution process is perceived as service-oriented, credible, outcomes-driven, innovative, user friendly and responsive.

• Works closely with HR Strategic Business Partners, department and community leaders, shared services and Office of Talent Excellence team, and other TSAs to address areas of opportunities as well as to support goals/strategies to facilitate maximum performance and potential of an identified area.
• Uses to data/statistics, interviews/assessments, talent, and other tools developed to perform thorough and effective root cause analysis.
• Proactively identifies trends and potential issues. Ensure solutions are effectively vetted and integrated to help drive and implement change management.
• Demonstrates critical thinking to assess what needs to be done, when, and how.
• Utilizes skill set and expertise to innovate and recommend solutions that move the ministry forward and honor the mission. Shares best practices within and across teams.
• Presents and summarizes information professionally to identify appropriate action for leadership consideration.
• Works collaboratively with team members and all customers of talent solutions.
• Monitors project tracking tool and documents progress; demonstrate agility and flexibility as needed
• Balances workload effectively and honors deadlines and commitments both within the Talent Solutions team and those Talent Solutions serves.
• Actively participates in Talent Analytics strategic support work as assigned.
• Engages other support departments as needed; finance, operations, and other HR strategic partners.
• Provides highest level of customer service to co-workers and leaders as it relates to human resources process and talent solutions.
• Compliant with all policies and procedures. Performs all other duties as assigned.
• Performs duties and responsibilities in a manner consistent with our mission, values and Mercy service standards.

Qualifications:

• Experience: 3 years generalist HR leadership. Demonstrates high level of competency and scope of experience to include coworker relations, strategic operations, compensation, policy development, benefits, etc. Experience with change management initiatives helpful.
• Required Education: BS in HR or business-related field
• Preferred Experience: 5+ years generalist HR leadership experience within healthcare.
• Preferred Education: MS or MA in business or related field
• Other: Excellent written and oral communication skills. Works independently under minimal supervision. Able to meet deadlines and self-prioritize. Able to present in front of groups to include senior leaders. Strong Word, Excel and PowerPoint skills. Works collaboratively with others to achieve goals. Possesses Strong interpersonal skills and decision-making abilities. May lead projects and/or teams on a consistent basis.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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