Merck & Co Hiring for Specialist, US Commercial Distribution Operations job in North Wales Full Time

Job Description

Are you looking for an exciting opportunity with a rapidly growing pharmaceutical manufacturer? If so, then this is the opportunity for you!

Specialist, US Commercial Distribution Operations

The Specialist, Supply Chain Management serves as support for US commercial distribution activities and will report into the Associate Director, US Commercial Distribution Operations.- Responsibilities include daily activities surrounding general operations, receiving, inventory management, order processing, SOX compliance and any needed assistance to ensure customer service targets are met.-

The role requires the implementation of cost reduction initiatives.- Employee will monitor inventory and orders between SAP and individual Warehouse Management Systems residing at our 3PLs to assure no supply interruption or false demand signals.- Accountable for Good Distribution Practices and Compliance in various aspects of the supply chain.

Role will support overall customer satisfaction and customer complaints. Individual pro-actively assistsorders, forecasts, and customer inquiries by identifying potential customer service and/or product supply problems and aids in the delivery of the appropriate solutions.–

Responsibilities

• Perform daily activities surrounding general operations, receiving, inventory management, order processing, SOX compliance and any needed support to ensure customer service targets are met – Daily compliance activity requires reports to be run at the end of Distribution center workday which is beyond a regular workday.
• Promotes mutually beneficial relationships with 3rd Party Logistics Providers and engage with appropriate stakeholders to ensure business continuity.
• Interacts and builds relationships with customers and organizations to ensure world class supply to customers.
• Interacts and builds relationships with freight forwarders, warehouse representatives, and appropriate logistics organizations to ensure timely shipment and receipt of product.
• Communicates any changes to order status to all appropriate individuals/customers along the supply chain.
• Acts as Liaison between external providers and internal partners.
• Assisting the maintenance of metrics to report, monitor and improve distribution and customer service.
• Ensures a superior Compliance (Safety, Regulatory & Financial) posture.
• Assists with the follow-through with customer complaints and inquiries.
• Leads operational improvements which are consistent with departmental and/or continuous improvement initiatives.

Position Qualifications:

Education Minimum Requirement:

• BS/BA in Engineering, science, business, or related area of study.

Required Experience and Skills:

• Two years of previous professional work experience.
• Strategic, positive and effective interpersonal and communications skills and a demonstrated ability to anticipate and solve problems.
• Demonstrated exceptional judgment and a genuine willingness/desire to develop successful business relationships with customers and commercial colleagues representing our customers.- —
• Manage multiple priorities simultaneously.
• Knowledge of supply chain, logistics, and order management processes.
• Analytical skills such as ability to assess, interpret and summarize large data sets.
• Working with Teams.

Preferred Experience and Skills:

• Pharmaceutical Industry.
• Lean, Six Sigma Experience
• Commercial Distribution.
• Excellent performance in the areas of attention to detail, accuracy, organization and follow-up required.–
• Warehouse Management Systems and SAP ERP.-

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). -Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement•

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

U.S. Hybrid Work Model

Effective September 5,2023 our U.S. Hybrid work model will be as follows: 1. Three total days on site per week: Tuesday and Wednesday – plus one additional day of choice based on what works best for organizations and/or teams. 2. Fridays will formally be a remote-working day unless business critical tasks require onsite presence.

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Search Firm Representatives Please Read Carefully-
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. -No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.-

Employee Status:
Regular

Relocation:
Domestic

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Remote Work, Work Week

Shift:

Valid Driving License:

Hazardous Material(s):

Requisition ID:R250147