Merck & Co Hiring for IT Communications, Change Management and Chief of Staff to the Chief Information and Digital Officer job in Rahway Full Time

Job Description

Information Technology (IT) powers our company to save and improve lives. Within our Company’s IT, the IT Strategy Realization (ITSR) team’s purpose is to lead value-driven outcomes and accelerate how we transform IT. ITSR does this by delivering on six core capabilities: IT Strategy, IT Value Management, IT Product Management, IT Talent Enablement, IT Communications & Change Management, and IT Continuous Improvement.

–

With a digital first mindset that informs, inspires, and engages employees globally, the IT Communications and Change Management Lead plays a critical role in demonstrating our customer/business-centric approach, proactively driving integrated strategic communications and value realization of key IT initiatives. This role will be a member of the global IT Leadership Team, will report to the AVP, IT Strategy Realization, and have dotted line reporting to the Chief Information and Digital Officer (CIDO).

–

As the IT Communications and Change Management Lead you will be responsible for:

–

– ——- Acting as Chief of Staff to the Chief Information and Digital Officer

– ——- Leading the IT Marketing and Communications capability, ensuring our company and IT employees stay informed and engaged with the overall IT strategy and initiatives

– ——- Leading the Change Management capability, ensuring value realization of our IT strategy and initiatives

– ——- Leading a team of IT Communications and Change Management professionals

–

Chief of Staff to the Chief Information and Digital Officer

– ——- Strategic thought partner and trusted advisor to the CIDO and the IT Leadership Team

– ——- Work collaboratively with the CIDO to develop strategic communications, messaging, and presentations on behalf of the CIDO for a large and diverse audience

– ——- Work in partnership with the CIDO and AVP, IT Strategy Realization in management of core operations and meetings of the IT Leadership Team and the IT Senior Leadership Network, and identifies areas for improvement leveraging the holistic view

– ——- Works to systematically engage and integrate the IT e mployee base

– ——- Works in partnership with the Associate Vice President, IT Strategy Realization to provide ad hoc and cyclical support in the annual strategic planning process

–

Leadership & Partnership

– ——- Digital-first mindset that informs, inspires, and engages employees globally, and leads a team of communications and change management professionals

– ——- Lead the teams to be customer centric, drive best practices, methods, and self-service tools, working in partnership across IT areas, listening and co-creating

– ——- Ignites change and authentically tells the story of how IT powers our company to save and improve lives

– ——- Collaborates with IT leadership, corporate affairs, global leaders, and partners to establish core positioning, cases for change and narrative to build and execute strategic communications and change management plans

– ——- Raise awareness of digital impact and value (both internally and externally)

– ——- Focus on defining measurable outcomes and success metrics

IT Marketing and Communications

– ——- Promote a shared sense of purpose by proactively finding and telling the stories that align our company strategy and business outcomes, with a digital lens

– ——- Lead a team of storytellers across a range of communication areas from content strategy to channel management, and drive the continuous modernization of content

– ——- Guide the IT Leadership Team on complex, sensitive, business-critical, and cultural communications

– ——- Build and execute communications strategies for our Company’s IT, in partnership with the broader communications team

– ——- Develop and maintain an integrated view of planned communications for Company’s IT

– ——- Develop and maintain a framework for monitoring the success of communication efforts

– ——- Lead the communications community and share communication best practices

–

Change Management

– ——- Serve as a curator of culture, helping to drive change and transformation

– ——- Establish and maintain a consolidated view of IT-related change across the organization

– ——- Maintain the leading change perspective, including external thought leadership, to support organizational change and value realization

– ——- Lead a team that supports IT divisions in change management, value realization and maintain the repository of change practices, including self-service tools and accelerators

Plan and support the team to deliver core activities related to stakeholder assessment, change impacts, readiness assessments, communications, training, and sustainability of the change

Required Skills:

• 15+ years’ experience in Corporate Communications, Organizational Change Management, or related field
• Personal accountability, autonomy, leadership, teaming, and organizational skills to drive and track IT’s success
• Excellent interpersonal, communication and networking skills to network internally and externally, and work effectively with all organizational levels
• Plan, lead and implement successful large-scale transformations in an ambiguous, fast paced environment, with multiple stakeholders and levels of leadership involved
• Manage and develop cross-functional teams
• Lead communications and change strategies in conjunction with modern IT delivery methods (e.g., DevSecOps, agile, waterfall, etc.) to technical and non-technical audiences
• Tailor and deliver communications for specific audiences demonstrating a deep understanding of stakeholder needs

Preferred Skills:

• IT and digital expertise
• Business and IT strategy formulation, digital transformation, and business case development
• Experience in brand management, crisis management and online reputation management
• Experience leading teams through navigating fast paced and ambiguous situations
• Manage data and produce insights from large datasets

Education Requirements:

• Required: Bachelor’s Degree in business, marketing, communications, computer science, information technology, management information systems or related discipline

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions. If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

In April 2020, our Company announced plans to consolidate our New Jersey campuses into a single New Jersey headquarters location in Rahway, NJ in 2023 and 2024. Therefore, this role will be temporarily based in -and exact timing of the departmental move to Rahway, NJ will be communicated at a future date.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). -Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. – All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. – For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement•

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. -This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York City, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:
$213,280.00 – $335,700.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. – For Washington State Jobs, a summary of benefits is listed here .

Search Firm Representatives Please Read Carefully-
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. -No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.-

Employee Status:
Regular

Relocation:
Domestic

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
N/A

Requisition ID:R248777