Medical College of Wisconsin Looking for Account Research Rep II at Milwaukee, WI  Full Time

Position Description:

Are you a current MCW employee looking to grow your career? We’re committed to seeing you develop your future with us!

As an Account Research Rep II, you will provide support to the Account Research Team. Assist with resolving credit balances in FH and CW Epic Billing Systems by adhering to CPS refund policies, governmental regulations and guidelines, and multiple MCW contractual agreements with various insurance companies.

Responsibilities:

• Complete Epic payment transfers and approved refunds processes, as directed by Account Research Leads and Seniors.
• Complete IDX payment refunds and money moves, as directed by Account Research Leads and Seniors. Process AES functionality as it relates to completion of refund for AP import.
• Sort and enter acknowledgment comments for insurance refund request letters in Epic. Batch, scan and associate each letter to the appropriate Epic invoice.
• Apply all CPS refund policies, governmental guidelines, and MCW contractual agreements to determine appropriate action in each situation.

Knowledge – Skills – Abilities

Medical insurance billing, reimbursement procedures, and payment allocation.
Epic billing software application and CPT-4 and ICD-9 coding regulations knowledge.
Computer knowledge in Windows and Microsoft applications.
Knowledge of quality control, customer service standards, information management, procedural process, and recordkeeping.
Computer, technical, interpersonal, oral communication, listening, and patience skills.

Preferred Schedule:

Position Requirements:

Specifications

Minimum Qualifications:

Appropriate experience may be substituted for education on an equivalent basis.

Minimum Required Education: High school diploma

Minimum Required Experience: Three years of experience in a multi-specialty medical billing office.

Preferred Qualifications:

Preferred Experience: Epic Billing System.

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Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave

For a full list of positions see:

For a brief overview of our benefits see:

Eastern Wisconsin is a vibrant, diverse metropolitan area. MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine. MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community. For more information, please visit our institutional website at .

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination


The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual’s race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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