Medical College of Wisconsin Hiring for Associate Department Administrator, Operations at Milwaukee, WI  Full Time

Position Description:

Every great life-changing discovery begins the same way-with new knowledge. It can change everything, from a single life to the future of entire communities. That’s why academic medicine, and the continuous pursuit of knowledge, is at the center of everything we do at the Medical College of Wisconsin (MCW).

Purpose

In the role of Associate Department Administrator – Operations in the Department of Otolaryngology and Communications Sciences you will assist in the direction of the administrative and operational activities of a clinical department with diversified and complex programs in the areas of teaching, research, and clinical services. These activities include all operational and human resources needed to carry out the departmental goals effectively and efficiently. Work to ensure that the Department has sufficient resources and the appropriate operating environment to recruit and retain the highest quality faculty and staff. Organize departmental support functions and work to ensure the flow of high-quality management information and the smooth execution of work. Continuously seek to improve compliance with regulatory and internal policies, departmental resources, and efficacy of administrative services.

Primary Functions

• Partner with Department Administrator on the fiscal operations of the department
  • Develop and monitor annual budget and actual revenues and expenses.
  • In collaboration with research leaders, monitor performance of grants and clinical trials.
  • Ensure compliance with MCP and MCW policies and procedures.
  • Utilize various business intelligence systems to create the annual budget, monthly reports, and ad hoc analyses.
• Participate in strategic planning.
  • Work with Department Administrator to ensure that the resources necessary to allow the Clinical Department to successfully implement short- and long-term plans are in place.
  • Participate in planning and implementation of new intiatives and growth strategies, including analysis of internal and external resouces and development and oversight of implemenation plans.
  • Systematically collect and use the data necessary to support planning efforts and to enhance departmental effectiveness.
• Direct HR Activities and Provide Leadership.
  • Work to ensure that the Department has the ability to attract, retain and motivate the right people to achieve outcomes for the deparment. Perform a wide variety of departmental personnel activities, including assisting the Chair and Department Administrator in the recruitment, appointment and promotion of faculty. Interpret MCW policies.
  • Assist faculty to develop, post and fill a broad range of staff positions. Represent Department at various committee and work group levels.
  • Work with General Counsel to interpret faculty appointment language and affiliate contract language and work to ensure all contractual agreements are met.
  • Provide leadership and supervision to ensure quality services are provided by a competent staff by setting high, challenging standards of performance and giving honest and timely feedback.
• Assist in the development and execution of efficient departmental systems.
  • Responsible for the development, execution and evaluation of department administrative operations to include human resources, system design and development to support all department functions.
  • Assist in the development of Departmental policy and procedure statements and implement approved changes to assure compliance with institutional policies.
  • Work through Lean processing or six sigma to make department more efficient.

Department Specific Primary Functions

• Act as department liaison. In order to promote the activities of the department, communicate institutional and departmental policies and serve as a resource on these policies and procedures to staff and faculty. Coordinate, plan and implement office activities and procedures.
• Partner with department medical and service director(s) as well as hospital leaders to direct the clinical activities of department faculty and APPs across the enterprise in all clinical settings.
• Conduct faculty, advanced practice provider, and staffing model analysis in partnership with Department Chair, Medical Director, Practice Administration, Department Administrator, and/or Affiliate Hospital Partners. Prepare financial forecasts and business plans for clinical workforce planning and presentation to associated cross-institutional committees.
• Administer the Department’s faculty compensation plan. Conduct compensation analyses consistent with fair market value principles. Provide salary recommendations to Department Chair, Chief Administrator, and Division Chiefs for new faculty recruits. Review consulting reports from MCW Compensation Office in conjunction with fiscal year base compensation recommendations.
• Direct faculty and staff career development and succession planning initiatives. This includes facilitating access to resources that enhance resilience and reduce burnout.
• Develop and provide monthly professional development presentations and guidance for the Department faculty and staff. Oversee and implement faculty, advanced practice, and staff mentoring, promotional, and professional development initiatives.
• Develop and implement departmental standard operating procedures and policies related to mission-based operations.
• Partner with Department Chair, Division Chiefs, and Department Administrator to provide strategic planning and business development recommendations for the clinical, community service, and academic divisions. Direct department operations and allocate people, material, and financial resources to ensure operational efficiency. Activities include analysis of financial information, divisional budgets, clinical/research laboratory budgets, key performance indicators, and staff productivity.
• Perform other duties as assigned.

Knowledge – Skills – Abilities

Understanding of financial and human resources related issues. Excellent oral and written communication skills. Strong critical thinking, problem solving and attentiveness to detail required. Strong computer skills. Knowledge of medical terminology preferred.

Preferred Schedule:

Position Requirements:

Specifications

Appropriate experience may be substituted on equivalent basis

Minimum Required Education: Bachelor’s degree

Minimum Required Experience: 10 years

Preferred Education: Master’s degree

Preferred Experience: Progressively responsible experience in office management with supervisory and budget management responsibilities. Experience in a medical, research, or educational environment.

Field: Business Management or Healthcare Administration

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a full list of positions see:

For a brief overview of our benefits see:

Eastern Wisconsin is a vibrant, diverse metropolitan area. MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine. MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community. For more information, please visit our institutional website at .

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MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination


The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual’s race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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