Mechanics Bank Looking for Quality Assurance Associate – Wealth Management at Walnut Creek, CA  Full Time

Mechanics Bank is currently searching for a Quality Assurance Associate – Wealth Management to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site at our Walnut Creek Office location.

The Quality Assurance Associate is responsible for ensuring that the Wealth Management business line, inclusive of the trust department, real estate and unique asset division, Mechanics Investment Services, and private banking consistently achieve quality standards as established by applicable legal and regulatory standards, senior management, and industry practices.

What you will do:

• Oversee a quality assurance program that ensures Wealth Management processes and outcomes are accurate and consistent and yield quantifiable, independent, and reportable metrics

• Develop and implement a quality assurance testing program that captures key Wealth Management processes, including, but not limited to, account openings, account closings, account coding, discretionary distributions, disbursements, BSA/AML/CIP due diligence, and file maintenance. Ensure that existing controls are operating as designed.
• Serve as a liaison between the Wealth Management department and other interested parties such as wealth management senior management, bank examiners, internal/external audit, and the bank’s compliance and BSA/AML departments to ensure that examination, audit, and compliance testing findings and observations are continuously incorporated into the quality assurance testing program.
• Identify opportunities to improve, maintain, and automate existing word processing documents, spreadsheets, presentations, collaboration and workflow tools, and fillable forms. Liaise with internal IT and Applications departments to coordinate and oversee the department’s technology-related matters, including applications, software, web conferencing, document management, and electronic storage repositories.
• Create quality assurance policies, procedures, and internal controls to guide the overall program. Serve on or attend department committee, working group, and advisory group meetings.
• Creates and performs training related to QA topics for department personnel.

Who you are:

• Minimum 3 years of applicable experience required. 4 year Bachelors Degree preferred, additional experience may be considered in lieu of degree.
• Knowledge and continued awareness of current quality assurance principles, including audit, control testing, reconcilements, and dual control, as applied to the wealth management industry.
• Understanding of regulatory, internal audit, and compliance program expectations as applied to the wealth management industry.
• Ability to communicate clearly and effectively with multiple internal and external stakeholders.
• Manage multiple tasks and projects simultaneously.
• Ability to operate Microsoft Office programs and other industry quality assurance-related software.

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Pay Range: $30.00 – $40.00 hourly

Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

• Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.
• Please view Equal Employment Opportunity Posters provided by OFCCPhere.
• To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit