McLeod Software Hiring for Cloud Support Specialist Job at Birmingham, AL Full Time

McLeod Software is the leading developer and provider of transportation management software to trucking and freight brokerage companies in the United States. We are highly respected within the transportation industry, and are growing again! We believe that investing in people who have a natural desire to learn and grow is one of our greatest competitive advantages. Each person has an opportunity to contribute directly to the Company’s growth and success – and we look for individuals who take pride in doing that. McLeod Software is seeking a Cloud Support Specialist for our headquarters in Birmingham, AL

Purpose of this Position: The Cloud Administrator involves the administration, governance, and support of cloud systems utilized at McLeod Software.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provide knowledge of Azure and Microsoft 365 environments and services.
• Setup, configuration, and management of cloud-based services, servers, and networks
• Continuously monitor and troubleshoot issues connected to cloud-based systems.
• Support and monitor security initiatives.
• Day-to-day management and configuration of ancillary systems
• Setup, configuration, and management of SharePoint Online features, functions, and services
• Performing regular reviews of current architectures to ensure relevance and appropriateness of the current state in anticipation of how the organization evolves and business needs change.
• Regularly reviewing, configuring, and cleaning-up user accounts, permission groups, sites, and content
• Troubleshooting and working incidents tickets and support requests to closure
• Manage backup and restore procedures to prevent data loss

Competencies:

• Working knowledge of Azure services and offerings
• Knowledge of MS365 and associated products
• Working knowledge of Windows Server and Linux
• Knowledge of Active Directory
• Knowledge or PowerShell or shell scripting a plus
• Knowledge of AWS a plus
• Team centric attitude with leadership skills
• Solid organizational skills, including multitasking and time management.
• Excellent oral and written communication skills
• Prior knowledge of basic IT infrastructure and Office 365 preferred

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor’s degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read, analyze, and interpret trade publications, technical documentation, reports, and other documents. Ability to respond to common inquiries from customers, peers, or members of the business community. Ability to write communications and documentations grammatically correct for routine business correspondence.

About Us:

Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive and support integration with a broad array of complimentary logistics products.

We are the leader when it comes to software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business process automation solutions for trucking, freight brokerage, third-party logistics, and shipper companies in the United States.

With an established base of more than 1,200 active customers throughout North America, McLeod Software is dedicated solely to the transportation industry. This focus means we have a deep understanding of the needs and intricate details involved in carrier, broker, and freight management businesses of all types.

McLeod Software owns our national headquarters building in Birmingham, Alabama, and a training facility in Downers Grove, Illinois. We employ more than 650 professionals.

McLeod Software does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are an equal-opportunity employer and we participate in E-Verify

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