McGovern Automotive Group Hiring for Customer Service Administrator Job at Everett, MA Full Time

McGovern Honda- part of the McGovern Automotive Group- is hiring a Customer Service Administrator!

We are the fastest growing Automotive Dealer Group in New England. McGovern Automotive just celebrated our 6th Anniversary and proud to boast our 20 locations and many more on the way. We offer detailed training, defined processes to aid in every team member success, time off for all major holiday and comprehensive pay plan structures that other Dealers won’t compete with.

Join a Dealer Group where your hard work and dedication will be rewarded with long term opportunities for career growth and unbeatable financial incentives along the way.

In this role you will be directly responsible for monitoring and following up with potential customer inquiries. Outstanding customer service, multi- tasking skills, and follow-through are a must.

Responsibilities –

• Handle incoming service phone calls and contact customers
• Effectively communicate with internet customers and prospects according to their preferred method of communication- whether in person or via phone or email
• Manage Internet leads & respond to inquiries in a timely fashion
• Furnish information to customers about their request
• Maintain an ongoing customer database to build rapport
• Schedule appointments with interested buyers

Qualifications –

• Excellent customer service skills
• Effective time management
• Able to multi-task when needed
• Able to pass a pre-employment background check with screening
• Driver’s license

McGovern Automotive Group’s rapidly expanding business provides significant opportunity for learning, training and career growth. In addition, we provide a highly competitive compensation plan, along with benefits and a professional, team- oriented and promote from within culture.

Job Type: Full-time

Salary: $60,000.00 – $90,000.00 per year

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Driver’s License (Required)

Work Location: One location