Lutheran Social Services of IL Hiring for Family Service Case Worker at Chicago, IL  Full Time

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we’re still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring afull-timeFamilies TogetherQuality Assurance Specialist. The Families Together QA Specialist position assists the program achieve its strategic plan, vision and goals by bringing information and solutions to the table to support the program in meeting the goals as well as optimizing & simplifying the quality, compliance and data efforts.

Benefits and Perks:
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others,as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience and licensure.
• Salary $50.000-$55,000/Year.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!

Essential Functions:

• Oversee and manage quality improvement process for the Families Together program, including managing data tools, reviewing and analyzing QI data, leading and/or facilitating QI committees and initiatives and reporting on QI data, activities and initiatives, on an as needed basis. Examples of QI activities include tracking tools, client satisfaction surveys, critical incidents, and case reviews.
• Oversee and/or manage the Families Together program’s data needs, including information maintained in client records, outcomes and other identified metrics, and other data to track, analyze & report out as well as identifying any trends and/or data to be addressed, on an as needed basis.
• Oversee and manage networks’ compliance, including development of and implementing new and /or updated procedures, monitoring regulatory changes, facilitating and responding to audit inquiries and plans of correction and facilitating and/or completing regulatory documentation, on an as needed basis.
• Oversee and manage the accreditation process, including working with and coaching programs on meeting standards, developing/producing evidence and participating in other accreditation-related activities, on an as needed basis.
• Proactively keeps abreast of trends, best practices and any anticipated regulatory changes. Takes appropriate action to ensure a high level of excellence and compliance is maintained.
• Participates in the organization’s Pandemic response efforts to ensure programs maintain operations to the degree possible and staff and clients are safe and protected.
• Performs other related tasks as needed.

Position Qualifications:

• Bachelor’s degree minimum required preferably in Social Work or other related Human Services.
• Master’s degree,preferred.
• Child Welfare Employee Licensure (CWEL) or ability to obtain CWEL preferred.
• Minimum of three (3) years’ experience in human or social services or other related field.
• Ability to interact positively and professionally with internal and external resources.
• Ability to work autonomously, effectively manage time and deliver results on time.
• Ability to assess, interpret, think critically, and creatively to employ effective problem-solving to the organization’s challenges.
• Must possess a high degree of organizational skills and multi-tasking abilities including the aptitude to prioritize multiple functions and tasks.
• A strong background in data collection and an understanding of regulatory functions within non-profit settings is preferred.
• General understanding of the social services landscape in Illinois, such as Foster Care system, Human Services, Medicaid, etc. is strongly preferred.
• Ability to use and/or adapt to and learn technology-based tools such as pc/computers, software and applications, including EHR’s, collaborative applications, and other job-related tools as well as proficiency with Microsoft Office – Outlook, Word, Excel and PowerPoint).
• Excellent communication and presentation skills, including both oral and written modes.
• Valid driver’s license required to be able to fulfill travel requirements in the State of Illinois.Access to reliable transportation. Valid IL statutory minimum liability insurance coverage, bodily injury and property damage.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.