Looking for Technical Marketing Engineer, Industrial Switching Full Time

Who you’ll work with

Cisco’s Internet of Things Business Unit transforms critical industries and improves lives by bringing IT to the physical world to increase business resiliency and employee safety. The technical marketing team consists of highly motivated and hardworking engineers with a gift for explaining Cisco’s IoT technologies, increasing customer adoption, and driving product development. We get to see the entire product and solution lifecycle from inception through development and on to customer deployment. We have close contact with customers, partners, sales, marketing, product management and engineering so we often see more of the puzzle than other roles.

Technical Marketing Engineers get to do something different every day so there’s never a dull moment. We’re involved with product design from the very early stages working with engineering to balance the customer needs with what’s technically possible. We also work with Product Managers to plan out the portfolio making sure that we’re building things people want to buy. TMEs build and deliver technical presentations and product demos at a variety of internal, external and industry events so you’re often the front person bragging about the exciting things you just helped build.

TMEs also have a heck of a lot of fun. We’re constantly learning and expanding our skills to find exciting new ways to show off our technology. Because of our unique position within the team and technical responsibilities, we’re often referred to as the technical conscience of the product team with the ability to see connections that could make the next product even better.

What you’ll do

Cisco’s IoT team is looking for a Technical Marketing Engineer (TME) to drive our technical direction and customer understanding of industrial switching. Technical Marketing Engineers bridge the gap between our Software Developers, Hardware Developers, Product Managers, Sales, and, of course, our customers. TMEs assist Product Managers and Engineers in product and solution design while also working with Partners, Sales Engineers, and Customers on deployment planning.

This role specifically will be leading the technical marketing efforts around our industrial switching product portfolio (IE1000, IE2000, IE3x00, IE4000, IE5000, IE9300). Our industrial switching portfolio builds on technology and architectures from our Enterprise Catalyst product lines and then takes it to the next level of ruggedness and reliability while adding in specific features required by the utility industry. If you have a strong background in industrial environments, manufacturing, mining, utilities, and other rugged environments, this is going to be really exciting for you. If you’ve been spending a lot of time with Enterprise switching including products such as the Catalyst 9000 family and technologies like SDA, this will be a whole lot more entertaining. Some of the typical environments your customers will be working in:

• · Manufacturing – Connecting the control systems that automate production.
• Utilities – Especially power substations and transmission.
• Connected Communities – Bringing connectivity to the entire community in all sorts of environments.
• · Transportation – Intersections, highways, trains and rugged deployments
• · Enterprise Connectivity – Warehouses, Ports, Docks and other areas that are part of the rugged Enterprise infrastructure.

Responsibilities

Act as the expert for switching technologies in the fast-growing IoT industry.

Work within the diverse IoT TME team to support the wider spectrum of connectivity options including SDA and embedded security with Cyber Vision sensors.

Serve as the regional expert for both industrial switching and the broader IoT portfolio within the APJC region.

Test new products/technologies in the lab. Lab coat optional.

Develop and publish demo and training collateral for our various marketing publication platforms, including Cisco.com, dCloud, DevNet and SalesConnect.

Present at internal and external trade shows and conferences, such as Cisco Live!, SEVT and Industry Events.

Educate Cisco and partner sales teams so they can accurately and confidently represent our products.

Work directly with partners and customers on deployment planning and proofs of concept in a pre-sales environment.

Identify gaps in our product portfolio and training material and then work with the rest of the team to address those needs.

Provide guidance to product management and engineering for required features and their use-cases. Use your experience to make this the best possible product.

Who you are

3+ years of design and implementation experience with a deep understanding of Cisco switching technology and deployments, or extensive experience with industrial deployments.

Knowledgeable of Cisco routing and switching concepts and configuration. Familiarity with the IE family is great, but if you know the Enterprise Catalyst family you’ll be comfortable.

Understanding of customer deployment challenges with Industrial IoT deployments in areas such as.

Ability to understand and solve complex technical and business challenges while working independently. You want to be the expert in the room for your area.

Ability to work with engineering to dream up creative solutions to complex technical challenges to exceed customer expectations. You have an opinion about products and technology and you don’t mind sharing it.

You get excited about learning new things. There’s always something new to learn as a TME including products, technologies, architectures and customer problems.

Enjoy working within a diverse Technical Marketing team with global responsibilities and a wide range of backgrounds. You want to be the global expert. Your region is the planet Earth with limited orbital deployments (seriously).

You don’t mind sometimes working odd hours. Our IoT customers are spread around the globe and the TME role has global responsibilities.

Excellent communication and presentation skills at a variety of technical and business levels. You get excited when talking about technology and you can match the conversation to the audience.

Ability to distill complex technical concepts into understandable language.

Domestic and International Travel required up to ~25% of the time when travel is again permitted. You don’t mind hopping on an airplane, but you also like to spend time at home thinking and building.

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We innovate everywhere – From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

We benefit everyone – We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.