Lamar University Hiring for Director, Welcome Center # at Beaumont, TX Full Time

20112679

Position Title:

Director, Welcome Center #442672

FTE:

1.00

Position Type:

Staff

Department:

Welcome Center

Job Summary/Basic Function:

Who We Are:

Lamar University is a diverse and accessible global university for life-long learners with a passion for broad-based community engagement. As a vital contributor to the socioeconomic wellbeing and resilience of the Gulf Coast region, our expertise is recognized locally and beyond. Lamar University is home to more than 17,000 students and is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 100 degree options and a community that cares, Lamar students are always proud to be Cardinals.

Lamar University is committed to fostering a culture of diversity where students, faculty and staff of all backgrounds can learn, work, and serve.

About This Role:

This position reports directly to the Assistant Vice President, Admissions and Aid and is a key leader within the division of Enrollment Management. The Director of the Welcome Center & Campus Experience is responsible for providing leadership and supervision of the daily campus visit program as well as on-campus admission events. This director will collaborate with staff for implementation and execution of large group, small targeted visits, and daily and individual visits. Provide leadership for the Tour Guide program, as well as all recruitment events. Represents the face and spirit of the university by ensuring excellent customer service and quality follow-up and reporting for all prospective Cardinals visitors to the Beaumont Campus. In addition, this position will work directly with local and regional ISDs on developing and maintaining K-12 partnerships.

What You’ll Do – Position Responsibilities

• Responsible for management and oversight of all on-campus visit programs and daily campus visits.
• Provide direction and leadership for Tour Guide program, creating a well-trained core of representatives for the University
• Develop and foster K-12 partnerships for admission and brand opportunities
• Serve as liaison between the new visitor welcome center and the University community, including the scheduling of use by University departments and organizations
• Oversee training of all welcome center personnel and student service areas in order to give focus on excellence in customer service
• Work with Admissions leadership team to develop on-campus visit and communication strategies.

Benefits:

At Lamar University one of the ways, we show value to our team members is by offering the following perks:

• Health, dental & vision insurance
• Life insurance
• State of Texas Retirement planS
• Tuition covered at 100% for employees, spouses and/or eligible dependent.
• Paid time off – vacation, sick, and holidays.

Minimum Qualifications:

What You’ll Need to Succeed – Minimum Qualifications

• Bachelor’s Degree
• 5-8 years of progressive higher education experience or related customer service experience,
• demonstrated planning and event management skills,
• highly organized and able to maintain several different tasks simultaneously,
• 5-8 years of supervisory or leadership skills

EEO Statement:

Lamar University is An Equal Opportunity Employer

Veteran’s Preference Statement:

Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.

Security Sensitive Statement:

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Salary:

$58,937 – $69,546

Posting Date:

05/31/2023

Open Until Filled:

Yes