Labor Consultants International, LLC Hiring for Account Manager Job at Coeur d’Alene, ID Full Time

Account Manager

Description:

This position is the backbone of the company. You are responsible for getting our clients all the way through their visa process (EB-3, H-2A, H-2B). You must be able to juggle 40-60 jobs at the same time in a timely manner. Clients need constant communication and often reassurance, and you’ll be responsible for both. You’ll be using the phone, email and fax to communicate with clients, staff, and various divisions of the government. Timing is everything, and nothing can be missed. There is constant learning involved. You must stay on top of current government regulations and know how they impact each of your clients. Computer skills are a must. This is a very collaborative position and you will work very closely with your colleagues. This position is a weighty position, meaning, every detail matters.

We will give you everything you need to succeed and grow in a career. This is an opportunity unlike any others in the Coeur d’Alene area.

Responsibilities:

· The timely completion and movement of the client’s paperwork. It’s no one’s job but yours to make sure the client is getting through the process as fast as possible.

· Updated and constant professional communication with the client, phone primarily, email secondarily.

· Answer any and all questions that your client has. Use the resources around you if necessary, but you are the one responsible for getting them the answer.

· Accurate and correct paperwork. Proof your own work. The goal is that the proofer that looks over your paperwork consistently finds nothing wrong. Mistakes in this business can literally cost the company hundreds of thousands of dollars and you your job.

· Be the end all for your clients. Timeliness, mistakes, accuracy, professionalism, problem solving all stop with you.

Job Duties:

• Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
• Implement strategies for retaining customers requesting to terminate or downgrade their account
• Record changes to customer accounts
• Other duties as requested

Benefit Conditions:

• Only full-time employees eligible (after 60 days)
• 401k with Matching
• Profit Share
• Health Insurance
• Supplemental Aflac Insurance
• $300 Tax Free Health Savings Account

Paid Training:

• Yes

Management:

• Team Lead

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture
• Achievement-oriented — enjoys taking on challenges, even if they might fail
• Autonomous/Independent — enjoys working with little direction
• Innovative — prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance — thrives in a high-pressure environment

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

COVID-19 considerations:
No

Work Location: One location