Kunes Country Auto Group Hiring for Cashier (Location 1) Job at Delavan, WI Full Time

Job Summary:

Receives payment for products or services sold by the dealership and plays a key role in maintaining customer satisfaction for the business transaction.

Duties/Responsibilities:

• Answer multi-line phone systems in a timely, professional, and courteous manner.

• Ensure all calls are answered or transferred to voice mail if team members are unavailable.

• Receive payments for all parts and service transactions.

• Greets customers at the cashier window in a pleasant and professional manner.

• Computes customer bills.

• Receives cash, checks and credit card payments from customers; records amount received.

• Makes change and issues receipts to customers.

• Provides refunds to customers for returned merchandise or as directed by Manager.

• Answers customer questions about service performed or products purchased or refers them to someone who can.

• Handles customer complaints with integrity and when necessary, refers dissatisfied customers to the appropriate manager for resolution.

• Provides clerical and secretarial assistance.

• Multitasking at any one time.

• Direct customers to where they need to be.

• Maintains a professional appearance.

• Keeps work area neat and clean.

• Any other duties as assigned.

Required Skills/Abilities:

• Individuals must have strong organizational skills.

• Knowledge of Excel

• Strong work ethic and team player.

• Strong verbal and written communication skills.

• Ability to meet tight deadlines and handle multiple responsibilities.

• Exceptional commitment to accuracy.

• Ability to handle complaints from customers appropriately.

• Maintain friendly, professional, and patient manners.

• Ability to read and comprehend simple instructions, short correspondence.

• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.

Education and Experience:

• High School diploma or GED

• One year of experience as a receptionist or similar role (preferred)

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift-up to 15 pounds at times.

Department

This position reports to the store Office Manager.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Basic math: 1 year (Preferred)

Work Location: One location