Business Title: Associate Director, Operations Excellence
Requisition Number: 102223 – 28
Function: Business Support Services
Area of Interest:
State: GA
City: Atlanta
Description:
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.
KPMG is currently seeking an Associate Director, Operations Excellence to join our Operations team.
Responsibilities:
Apply advanced knowledge of Operations Excellence, Continuous Improvement and Lean Six Sigma tools, best practices, and departmental processes to evolve and iterate the firm’s Operations Excellence strategy while providing thoughtful analysis in real-time with a focus on vision, value, speed, talent, and benefits realization
Understand firm services and identify opportunities to better serve internal clients with an Operations Excellence mindset; efforts will consider firmwide areas for optimization including the Audit, Tax, Advisory practices; regularly interface with partners and professionals to provide guidance and resolve questions of intermediate complexity; analyze and make recommendations to meet client needs/expectations based on an advanced understanding of the business and firm service offerings
Drive alignment on vision through clear communication and direction on identified business challenges, in-scope activities, and best-practice approaches for solutioning; consult with internal clients to model future-state, develop roadmaps and create business cases in support of Operations Excellence efforts
Work autonomously, leading programs, projects, or processes; independently make decisions and identify the more nuanced and complex situations that necessitate consult with senior management
Analyze, summarize, present and proactively initiate ideas for process improvements and other innovations designed to create significant client value, process efficiencies, and/or enhanced quality; contribute to tactical plans and oversee progress with focus blended on execution of work product and tactical planning
Provide active coaching, mentoring, and knowledge-sharing with junior staff to advance their career development; manage and review those team members’ work product; contribute to planning for short term needs, i.e., projects and processes; may construct annual plan for deployment of those resources; may have people management responsibility for a small to mid-sized team of entry level through intermediate level professionals
Qualifications:
Minimum eight years of recent experience developing and deploying lean strategy
Bachelor’s degree from an accredited college or university
Experience with Operations Excellence, and implementing a variety of Lean tools and methodologies in a large organization such as: Hoshin, Value Stream/Process Mapping, Strategy Deployment, A3 Problem Solving, Daily Management, Standard Work, Diagnostics, Tiered Visual Management with Performance Metrics, Demand and Capacity Management
Demonstrated proficiency and passion for Lean methodology, tools, and process improvement; Black Belt preferred
Ability to manage programs and projects, applying expertise to make concrete decisions that impact the organization and the firm; ability to handle conflict resolution well, facilitating discussion and alternatives of different approaches with an enthusiastic and positive, high-energy attitude
Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork; must be able to set goals and participate in strategic initiatives for a team; foster the development of high-performance teams and interface with all levels of the organization; ability to participate in development of resource plans and structures and influence organizational priorities
KPMG complies with all local/state regulations in regards to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( ~~~) contains further information regarding the firm’s compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
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