Kenyon College Hiring for Administrative Assistant for the Cox Health and Counseling Center at Gambier, OH Full Time

Job no: 493047
Work type: Non-Exempt Staff
Location: Gambier, OH
Categories:

Kenyon College invites applications for the position of Administrative Assistant for the Cox Health and Counseling Center. The Administrative Assistant serves as the initial point of contact for the Cox Center and provides daily administrative support to both clinical services. This position must demonstrate a robust understanding of privacy, effective communication (verbal and written), professionalism, maturity and the ability to concurrently manage multiple priorities/ tasks in a manner that is consistent, timely, and high quality. As this position is often the first point of contact for students experiencing health challenges, compassion and a clear understanding of campus support resources are essential. The administrative assistant is crucial in helping to maintain a healthy, productive office environment that allows the Cox Health and Counseling Center staff to successfully function in their respective roles. This position reports to the Administrative Coordinator with additional support provided by the Senior Director of Wellness and other members of the Cox Center leadership team. This is a full-time, 11 month position and the hourly rate of pay is $17.87.Essential Functions

Provide front office support during normal business hours of the academic year for health and counseling services.Comply with all Federal, State, and College policies including but not limited to student confidentiality and release of protected health information.Coordinate student appointments (either by phone, email PyraMed, or in-person) in a respectful, professional manner. Student medical record management including providing requested records (alumni and currently enrolled) and overseeing the transfer (and disposal) of paper copy records.Assist in maintaining an office filing system including correspondence, consultations, forms, and student letters.Assist with the uploading of medical diagnostic imaging, laboratory reports, and ER/ Urgent Care records into PyraMED.Assist with the referral of students to outside health care providers and coordination with pharmacies.Manage Plan B availability at the front desk.Assist with immunization paperwork prior to students engaging with the clinical team.Coordinate responses to general inquiries from students, parents/ guardians, employees and other health care providers to the appropriate staff member.Direct students to crisis support resources (i.e.Telus Health).Collaborate with other campus departments and off campus partners, when necessary. Assist with website support.Perform other duties as required.

Knowledge, Skills, Abilities & Success Factors

Strong Organizational Skills- Ability to manage numerous projects in various stages of completion while maintaining appropriate, productive work flow.Interpersonal Skills- This person will be greeting students and visitors and is expected to demonstrate a welcoming and professional attitude. Demonstrate ability to maintain collaborative, respectful relationships with health and counseling center staff, other campus departments, and student body. Team Player- Willing to be flexible and open minded with other staff members. Considers others ideas, while supporting the mission and vision of the college and center.Computer Skills/Medical Terminology- Possesses advanced knowledge regarding the operation and maintenance of office computer systems. Knowledgeable in the interpretation and usage of medical terminology. A general understanding of electronic health record systems is highly recommended.Supports goals, values, and policies of Kenyon College and the Cox Health & Counseling Center.

Working Conditions

Requires ability to bend/reach to retrieve charts, lift (generally no more than 10 pounds) and sit at a computer for extended periods of time. May include close contact with ill students including behavioral health crisis and airborne or blood borne pathogens (low risk).The administrative assistant may be faced with frequent competing in-person and on the telephone demands.

Minimum Qualifications

At least 5 years of administrative/ clerical managerial experience (preferred counseling/ medical office setting).Basic knowledge of office computer systems; preferred knowledge of electronic health record systems.Demonstrated strengths in oral and written communication.Demonstrated ability in office organization.Demonstrated ability to be a team player.Ability and willingness to work with college students, parents, college personnel and outside vendors to support students’ health.

Kenyon College is an equal opportunity employer and applications from members of all underrepresented groups are encouraged. It is the College’s policy to evaluate qualified applicants without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, physical and/or mental disability, age, religion, medical condition, veteran status, marital status, or any other characteristic protected by institutional policy or state, local, or federal law. Kenyon College has a strong commitment to supporting diversity, equity and inclusion. Please visit our Diversity at Kenyon website.

Advertised: 13 Dec 2023 Eastern Standard Time
Applications close: Open until filled