Kemper Development Company Hiring for Security Dispatcher Job at Bellevue, WA Full Time

Security Dispatcher – $1,000 Sign on Bonus!

Kemper Development Company, located in the heart of Downtown Bellevue, is family-owned and fourth-generation company. Building community and fostering cultural growth has been a legacy of the Freeman family for over seven decades. This dedication to the betterment of Bellevue as a place to live and work and the creation of community-centric developments has and will always be the hallmark of the Freeman family and Kemper Development Company.

We are currently looking for individuals that have a strong work ethic that upholds the values and goals of the company by performing their job to the best of their ability. You will be a great candidate if you are dependable, respectful, productive, and a good team player.

Job Summary:

This position is responsible for monitoring alarm systems and communicating with customers and responders regarding occurrences from security and fire safety systems, Basic troubleshooting and coordinating with internal departments and customers to ensure systems are functioning.

Essential Functions and Duties

• Monitor Radio Communications and dispatch security officers as appropriate
• Dispatch and coordinate police and/or fire department as needed in response to the emergency and non-emergency situations.
• Record information related to alarms, calls, and phone calls.
• Determine customer service needs and route calls accordingly.
• Answer incoming phone calls to the Security Operations Center (SOC).
• Communicate verbally directly with customers via telephone.
• Complete daily activity reports.
• Use available software to verify and provide access control.
• Take Systems out of service for testing/repairs
• Ability to work overtime when needed.
• Follow all company rules and regulations as outlined in the company and department Handbook

Skills & Qualifications:

• Basic computer knowledge and experience using Microsoft Office Suite (Word, Excel, Outlook).
• Strong customer service skills to deal with both internal and external customers.
• Good written and verbal communication skills.
• Able to speak and write in English.
• Able to read maps to find locations.
• Attention to detail.
• Able to perform a number of functions simultaneously. For example, process alarm systems while picking up and speaking to incoming callers and communicating to staff on two-way radios.
• Able to Start and Stop tasks while evaluating current priorities
• Good situational awareness and ability to adapt to changing environments/needs
• Able to prioritize and work independently on projects
• Able to contribute to the team by helping and guiding, persuading, sharing openly and willingly, being an active participant, being flexible, and showing commitment.
• Ability to type 35+ WPM

Benefits:

• Employer paid medical insurance
• Paid Vacation & Sick time
• Paid Holidays
• Annual Bonus
• Flex-fund Account contributions (depending on selected Insurance Plan)
• $150 Shoe Stipend
• 401K
• Free Parking

Pay: Swing $23.50 hr.

Successful candidate will be required to pass a criminal background check and drug screen. We adhere to Federal Regulations, therefore Cannabis is included in the drug screen.

This job description reflects management’s assessment of essential functions. It does not restrict the tasks that may be assigned nor is it considered a contract of employment

Job Type: Full-time

Pay: $23.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Signing bonus

Application Question(s):

• What shift do you prefer to work?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver’s License (Required)

Work Location: One location