Kelly Hiring for Hybrid Customer Service Rep Job at Carpinteria, CA Full Time

Apply today! Talk to a recruiter as soon as 1/23/2023 and start working ASAP!

Ready, set, go. Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Customer Service Representative in Carpinteria, CA at a premier Medical Device manufacturer. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and find out what’s next for you!

Sound Good? Take a Closer look at the Customer Service Representative details:

Work hours: Monday to Friday: 7:30 am-4:00 pm – Hybrid Work-from-home schedule – Work from home for a few days and in the office the rest of the week.

Pay rate: $20 – $23 per hour based on experience

Why you should apply to be a Customer Service Representative:

• Innovative, family-owned company that values culture, diversity, and personal growth

• Full benefits package including medical, and 401k offered upon hire with the company

· Get paid while you get trained on a new skill · Gain access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/

What’s a typical day like as a Customer Service Representative? You’ll be:

• Answer incoming phone calls in a timely and courteous manner.

• Accurate data entry of sales orders and customer information in applicable Medical ERP and software programs.

• Respond to incoming fax, e-mail, InHealth Store, and US mail orders for all domestic customer types

• Process and confirm international distributor orders

• Process and confirm web-store orders.

• Answer basic Medicare questions

• Explain product return requirements, including restocking fees.

• Resolve shipping delivery issues.

• Participate in all product and sales promotions

• Contact physicians for prescriptions, written orders, and medical necessity orders and enter them into ERP system

This job might be an outstanding fit if you:

• Must have at least a High School Diploma or equivalent

• 1 year of experience servicing customers in the medical industry or 1 year in customer service.

• Proficiency in Word, Excel, PowerPoint, and email

• Knowledge of medical terminology

• Excellent verbal & written communication skills

• Ability to manage multiple tasks and relate well to customers

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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