KCI Telecommunications Hiring for 5ESS Wireless Engineer Job at Remote Full Time

Job Title: 5ESS Wireless Engineer

Location: Remote

Schedule:

• 8 hour shift
• On call shifts

Salary: Based on experience

KCI is looking for a Technical Support Engineer for Nokia 5ESS Wireless equipment. Their primary role will be to provide remote support to Field Engineers for problem resolution. The Technical Support Engineer will also help to identify and troubleshoot network issues that arise. This may include alarm verification, remote resolution, cell site access assistance, network data trending and documentation.

• Monitor and react quickly to issues found with Key Performance Indicators (KPIs) and System Alarms on regional switch & data network elements; including LTE, EVDO, CDMA and VoLTE.
• Serve as primary contact while vendors are on-site performing equipment upgrades.
• Interact with vendors to obtain root cause analysis for all sector carrier outages, immediately obtain/create and distribute preventive procedures to avoid recurring outages, and works with field engineers to drive the vendors to deliver the final resolutions/fixes required to prevent future outages.
• Analyze network coverage to ensure contiguous communication, and network integrity – preventative and remedial maintenance of customer-facing network elements with attention to issues with data drops, diversity imbalances, azimuth verifications, antenna down-tilt settings.
• Ensure networks operate at peak performance, exceed performance KPIs, and comply with all Maintenance engineering configuration guidelines and directives.
• Run standardized diagnostics and reports from the many networking tools used to baseline network element performance.
• Oversee the troubleshooting and restoration efforts for all regional CDMA, LTE, and 5G network elements to improve regional network element performance by resolving and improving mean time to resolution on issues that impact network services.
• Manage operational standards; including the development of best practices, troubleshooting techniques, tools used for fault isolation, and performance monitoring.

Must Haves:

• Experience with troubleshooting/maintaining Nokia 5ESS wireless equipment
• Specifically Nokia 5ESS Core equipment
• 3+ years wireless/cell site network assurance
• Familiar with System Performance analysis and tools
• Alarm Resolution
• Capability of working with diverse staff with varying levels of experience and building rapport with Field Engineers, General Contractors, etc.
• Nokia 4G/5G: 5 years (Required)
• Field experience at tower/cell site – Preferred

Job Type: Full-time

Pay: $70,000.00 – $110,000.00 per year

Benefits:

• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Nokia 5ESS: 1 year (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: Remote