KBE Building Corp Hiring for Help Desk Support Technician Job at Farmington, CT Full Time

KBE Building Corporation: Relationships Are Everything! Join our team today!!

KBE’s relationship focus means that you can count on us to do the right thing at all times and work in the best interests of your project. We will be proactive and open in all of our communications and interactions with all members of your project team. Our clients, design partners, and trade contractors say they trust KBE to do the right thing — because we build relationships first, buildings second.

Read on to see if this is the place for you!!

At KBE, we expect the best — and reward it — with excellent compensation and benefits, challenging work, opportunities to learn and grow, and the chance to give back to our communities.

Work Life Balance:

• 3 O’clock Fridays
• Telecommuting
  Options for select positions
• Flexible Work Hours
• Paid Paternal/Maternal Leave
• Vacation, sick, and personal time
• Paid Holidays
• Floating Holidays

Health and Wellness:

• Medical and Dental Insurance (Premium cost sharing between the company and employee)
• Health Incentive Insurance Discount Employee assistance program
• Vision Care (100% company paid)

Corporate Culture:

• Annual Company Meetings, Company Fun Events, & holiday parties
• Recreational/Chill-Out Space to encourage movement and collaboration:
  Golf Simulator, Pool Table, Dart Boards, Coffee/Snack/Beverage Station, breakout rooms, privacy booths, and more
  (Farmington office)
• Quarterly Employee Photo Contests –
  with prizes!
• Company swag! Mugs, Clothing, Backpacks, and more
• Dress code: Business Casual and Philanthropy Fridays (Jeans)
• Employee Work Anniversary Recognition
• Corporate Commitment to Philanthropy –https://kbefoundation.org/
  and company-sponsored charitable events

Compensation:

• Competitive Salaries
• Employee Referral Bonuses
• Corporate Contributions toward Monthly Student Loan Repayment
• Reimbursement for select gym and fitness memberships
• Tuition Reimbursement
  for Work-Related Education
• Company Paid Life Insurance
• Structured Bonus Program

How is this starting to sound!? Are you the next KBE employee!? Apply today!

Position Summary:

Provides help desk support and computer training for the organization. Serves as backup to Network Manager for certain system administrational duties. Works with the rest of the IT department on upgrades and software roll-outs, occasionally working after hours on these roll-outs.

Key Responsibilities and key Functions:

Include the following. Other duties may be assigned.

• Assesses and resolves employee computer problems.

• Provides Level I computer and technology support to the organization (both on-site and remotely to branch offices and construction sites).

• Provides technology training to company employees as needed.

• Installs and configures software and hardware for end users.

• Works with vendors and other third parties on a limited basis, mainly for printer repair service and supply ordering.

• Provides new employee technology orientation and setup.

• Replaces printer toner cartridges and maintains inventory.

• Active Directory + Office 365 moves, adds, and changes.

Education, Experience, & Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1+ year of relevant support experience
• A passion for technology with experience in Microsoft Office and Windows 10
• A strong dedication to good customer service and problem resolution
• Work independently as well as in collaboration with others
• Display a sense of urgency
• Be flexible and juggle multiple priorities
• Work in a fast-paced environment

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

KBE Building Corporation is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected Veteran status

KBE is a VEVRAA Compliant Federal Contractor.