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Junior Technical Support Specialist (CONTRACT) LOOKING FOR Junior Technical Support Specialist (CONTRACT) JOB AT New York, NY
Junior Technical Support Specialist (CONTRACT)
If you are a Junior Technical Support Specialist (CONTRACT) with experience, please read on!
Top Reasons to Work with Us
Our products are ubiquitous. Our culture is awesome. Our opportunities are endless. Odds are you’re already familiar with our products as a user.
What You Will Be Doing
The Technical Support Specialist will be playing a critical role in the reopening of our NYC office.
We work primarily with Mac devices but candidates possessing Windows experience are even better! General responsibilities to include:
- Erase laptops to prep for recycling or donation
- Erase and reinstall OS on laptops
- Set up workstations (monitors, keyboards, mice, phone, etc.)
- Set up meeting rooms on a daily basis
- Troubleshoot meeting rooms with technical issues
- Direct employees to proper internal support channels
- Support Windows 10 environments (as needed)
- Utilize Mobile Device Management (MDM) solutions for Workspace ONE for Windows and other device management tools
- Provide AV support for both remote and in-office events
What You Need for this Position
Please note this is an onsite/in-office position. Candidates will be required to observe company policy with respect to health/safety/social distance protocols.
Qualified candidates will possess as much of the following experience as possible:
- Previous experience supporting macOS desktop and laptop environments
- Previous experience with MDM solutions (especially Workspace ONE for Windows)
- Previous experience with Zoom and troubleshooting relevant issues
- Previous experience erasing and reinstalling laptops
- Previous experience setting up workstations
A COVID-19 vaccine is required for this position. If there is a bona fide medical or religious reason why you cannot be vaccinated, you may contact [email protected], but you are not required to do so. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
What’s In It for You
- Contract Length: 3 months to start
- Hourly Pay Rate: $15-33/hr
- Insurance coverage thru CyberCoders
So, if you are a Junior Technical Support Specialist (CONTRACT) with experience, please apply today!
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.