Jorge Sequence Hiring for Agrati Inc. Job at Buckeystown, MD Full Time

LOCATION

Buckeystown, MD

COMPANY

Roy Jorgensen Associates, Inc. is a privately owned company headquartered near Washington, D.C. with ongoing maintenance clients throughout the United States. With 60 years as a leader in maintenance contracting and consulting.

JOB SUMMARY

Roy Jorgensen Associates, Inc. is currently seeking full-time entry level Customer Service Coordinator to support various project operations through recording and verification of work activity. Candidate must be a strong multi-tasker with detail oriented and problem solving skills. Must possess excellent customer service, and computer skills (Word, Excel, general), with good written and communication skills and a preference for administrator support.

SALARY

$18-$22 per hour-Commensurate with experience

BENEFITS

• Competitive base pay
• annual profitability based bonus
• eligible for referral bonus
• recognition incentives and extensive training opportunities
• Comprehensive Benefit Plan options for full time employees to include: Health, Vision, & Dental insurance, 401(k) Retirement Plan, Vacation, Sick, 10 paid Holidays, Life Insurance, Long Term Disability coverage, Flexible Spending Accounts, Pet Insurance Discount, Health Savings Accounts, Critical Illness coverage, Employee Assistance Plans and more!

RESPONSIBILITIES

• Answer and triage customer and public call requests.
• Dispatch technician within contractual timelines.
• Record activity in maintenance management system.
• Administrate and maintain in-house maintenance management system.
• Create/review/schedule/edit work orders.
• Data integrity checks.
• Prepare customer reports.

QUALIFICATIONS

• 1+ year of customer service call center experience
• Proficiency with Microsoft Outlook, Word and Excel
• Excellent organization, attention to detail, and independent work skills
• Bi-lingual English/Spanish speaking ability a plus
• High School Diploma