Johnson Service Group Inc Hiring for Training Manager Job at Largo, FL Full Time

PRIMARY PURPOSE:

• The Training Manager is responsible for development, management, and implementation of companywide learning and development programs.
• The Training Manager will also manage the onboarding and training of all new team members.
• This role will plan, design, develop, implement, organize, write, edit, and deliver instructor-led training content.

SUPERVISORY RESPONSIBILITIES:

• Oversees the daily activities of training associates and consultants.
• Conducts performance evaluations that are timely and constructive.

MAJOR DUTIES AND RESPONSIBILITIES:

• Plan, design, develop, organize, write, and edit instructor-led training content as well as storyboards for electronic learning modules.
• Conduct ongoing needs analysis leveraging end user feedback, field interactions, and subject-matter-expertise to adjust learning strategy and curriculum.
• Reviews existing training programs, suggests enhancements and modifications to improve engagement, learning, and retention, and/or to meet the changing needs of clientele, the organization, or the industry.
• Ensures that training materials and programs are current, accurate, and effective.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities such as operational changes or industry developments that training could improve.
• Conducts or facilitates required and recommended training sessions.
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
• Maintain awareness of training delivery calendar by developing classroom agendas, timelines, and content flow as necessary to deliver effective training to end users.
• Conceptualize and develop evaluation measures including knowledge checks, course evaluations, and tests.
• Develop course objectives and design plan based on assessment results.
• Provide application knowledge, methodology expertise, and/or industry knowledge.
• Create and manage the development and execution of the core elements of change initiatives, including, but not limited to stakeholder engagement plan/strategy; communications strategy/plan; training strategy/plan.
• Support execution of change campaigns aligned with overall change strategy and approach.
• Perform other duties as required.

QUALIFICATIONS:
Skills and Experience

• Excellent verbal and written communication skills with strong graphic design ability.
• Thorough understanding of training processes.
• Ability to moderate large groups.
• Extremely organized and detail oriented.
• Proficient with Microsoft Office Suite or related software.
• Must be able to relate to employees at all levels of the organizational structure.
• Ability to partner across departments and roles internally.
• Ability to influence in a team environment and collaborate with peers.
• Bi-lingual highly preferred.

Education and/or Training

• Bachelor’s degree in Communications, Learning & Development, or related area required.
• Minimum of 2 years’ experience in a GMP/FDA regulated environment.
• Minimum of 2 years’ supervisory experience.
• Proven track record of creating and deploying learning & development and OJT programs.
• Technical knowledge of manufacturing systems, methods, procedures and cGMP systems.

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** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.