Johns Hopkins Medicine Hiring for SUPV ENVIRONMENTAL CARE (DAYS) at Baltimore, MD  Full Time

Join an amazing global healthcare organization!

Excellent compensation package!

Awesome benefits, including dependent tuition reimbursement!

Location: 4940 Eastern Avenue, Baltimore, MD 21224

Shift:

Full Time (40 hours)

MORNING SHIFT 6:30A-3P

Exempt

Position Summary:

Reporting to the Assistant Director and/or the Manager of Environmental Care, the Supervisor is responsible for delivering quality and reliable services to the JHBMC community that includes patients, families, health care providers, researchers, staff and visitors. The Environmental Care Supervisor is responsible for developing daily priorities to achieve departmental objectives and goals and to support the programmatic and fiscal strategies for the department. Ensures that performance standards meet the service expectations of a broad client base, monitors productivity, tracks progress and customer satisfaction, and maintains effective communications with clients and stakeholders. Ensures work quality and performance in compliance with Departmental and Hospital standards, procedures and policies; the collective bargaining agreement; and local, state and federal codes. Utilizes quality assurance tools effectively to ensure a consistently high level of cleanliness (i.e. checklists). Provides excellent customer service to patients, families and staff. Works with staff to improve HCAHPS and Press Ganey scores and strives to meet and surpass Hospital goals for HCAHPS. Works with staff to ensure consistently high cleanliness scores (i.e. Dazo) coordinates the development, implementation, and maintenance of programs, routines and schedules. Plans, schedules, assigns, directs and supervises the work performed by bargaining unit staff. Works closely with other Facilities staff members to ensure a well-coordinated provision of environmental services. Supports safety programs for the continual maintenance of a safe work place and a safety conscious staff. Directly supervises staff in the delivery of programs necessary to maintain clean facilities in the most efficient and effective manner. Participates in the hiring, training, evaluation, and termination of staff as required. Evaluates and makes recommendations on equipment, supplies and procedures. Ensures that all activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines. Performs other related duties as required. This work is performed under limited supervision.

Education/Experience:

Requires a minimum of a High School Diploma or equivalent. Associate’s degree preferred.
Five years of environmental services operations or related work experience in a unionized, multi-use facility environment is required. 1 year of demonstrated leadership or supervisory experience required. 1 year of experience in a healthcare environmental care services environment preferred.

Required Knowledge, Skills, and Abilities:

1. Requires a minimum of a High School Diploma or equivalent. Associate’s degree preferred.
2. Five years of environmental services operations or related work experience in a unionized, multi-use facility environment is required. 1 year of demonstrated leadership or supervisory experience required. 1 year of experience in a healthcare environmental care services environment preferred.
3. Must be able to operate cleaning, floor care and trash removal equipment proficiently.
4. Must understand technical aspects of cleaning and have strong understanding of people and what motivates and satisfies them.
5. Work requires a complete, in-depth and operational understanding of health care environmental services good business practices, service excellence, human resources, inventory control, environmental services systems and standards and infection control.
6. Must understand technical aspects of cleaning, floor care and trash removal in a healthcare environment.
7. Knowledge of safety rules, procedures and practices, including the proper use of safety equipment as defined by OSHA and industry standards.
8. Functional knowledge of computer applications (PC- and network-based), including Windows, departmental e-mail, word processing, database, spreadsheet, and maintenance/work order processing applications packages.
9. Experience working with a unionized workforce.
10. In depth knowledge of comprehensive cleaning requirements, chemicals, equipment and supply products; operation of an environmental sanitation program; infection control standards; strong problem solving skills.
11. Must possess strong customer service skills – ability to interact with the patients and families.
12. Must possess superior interpersonal skills to regularly interact with individuals at all levels of hospital/health system organizations including senior executive leadership, external and internal auditors and vendors. Ability to work well independently and in groups. Requires well-defined project management skills to implement and deploy projects organization-wide. Requires strong analytical and problem solving abilities. knowledge of Excel.
13. Lean Six sigma experience preferred.
14. Must be able to operate general office equipment.

***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your new employee pre-boarding. Exceptions to the COVID-19 vaccination requirement may be granted for medical reasons and religious beliefs. Requests for medical exceptions must be submitted at your occupational health screening. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities.

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.