Job Summary:
The Assistant Director of Enrollment Operations and Strategy (EOS), in collaboration with the Director and the EOS department, helps to design, plan, build, and support innovative solutions and engagement strategies that enhance the experience and success of Ithaca College students.
The Assistant Director works directly with offices and departments in the Division of Enrollment and Student Success to facilitate enrollment processes and strategic projects in the College’s CRM and other engagement systems and help ensure that the enrollment operations of Ithaca College are student centered, seamless, and personalized.
The college utilizes the Slate CRM to facilitate student engagement, track progress, centralize communication, and analyze effectiveness of enrollment strategies of Admission, Student Financial Services, and Student Success and Retention, among other campus partners. This position plays a critical role in supporting the enrollment goals of the college fully leveraging Slate tools and data to inform strategy and maximize the efficacy of enrollment processes.
Responsibilities:
Qualifications:
Preferred Qualifications:
Hiring Range: $58,000-$65,000
We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including work/life balance, generous paid time off policies, career-enhancing trainings, educational benefits, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community. For an overview of our benefit offerings, please visit https://www.ithaca.edu/human-resources/employee-benefits-wellness
Work Environment:
This is a full time, hybrid position with remote flexibility available, negotiable. Most of the work of the incumbent is carried out within a generally accessible, safe, indoor environment. The incumbent will be required to use a personal computer and associated equipment as well as other office equipment used in the day-to-day operations.
Application Instructions:
To apply online at https://www.ithaca.edu/human-resources/prospective-faculty-staff, please submit cover letter, resume and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or [email protected].
Your cover letter should include (1) why your experiences and skills prepare you well for this position, (2) why you’re interested in Ithaca College, and (3) why you are considering joining our team.
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.
Visa sponsorship is not provided for this position.
About Us:
At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.
We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.
We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.
When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.
Nestled in the heart of New York State’s scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States.
To learn more about Ithaca College, visit us at http://ithaca.edu
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