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The Senior Director of Talent oversees talent operations for 200+ employees and possesses a track record of overseeing all human resource functions. The Director will provide ongoing evaluation of department structure and role clarity. The Director develops strategy and systems to ensure advancement and best practices regarding all TM functions. The Director must have a positive attitude, flexibility and tolerance for change, strong interpersonal skills, and superb attention to detail including oversight of data tracking performed by the team. The Director has a team of recruiters, operations, and generalists who function in a business partner model. There are a retention lens focuses on learning and professional development as well as consistent evaluation of benefits and salary packages as compared to peer agencies. The Director handles all high-level employee relations manners so must demonstrate experience handling highly confidential and complex issues including legal matters. The Director oversees and participates in employee relations, performance management, developing policies, ensuring compliance, and maximizing usage of HRIS. In addition to these requirements, the ideal candidate must support and demonstrate the mission and values of IHC taking opportunities and creating avenues to integrate agency values into the IHC community and culture.

This position is full time and hybrid with no travel required. At least 32 hours must be in traditional Mon-Fri 8AM-6PM timeframe with some flexibility as well as ability to do up to 8 hours nights and weekends for flexibility.

The intent of this job description is to provide a representative summary of the duties and responsibilities that will be required of the position, but additional responsibilities may be required. Employees are expected to perform job related tasks other than those specifically presented in this description.

• Partner with leadership to drive change management, workforce and succession planning, talent acquisition, and retention strategies
• Develop, implement, and disseminate policies, procedures, and guidelines for employees
• Management of routine and complex employee relations including complaints, leave of absence, legal matters, and performance management
• Develop Talent Department annual goals, budget, and initiatives that align with the organization’s long-term strategy and develops tactical business plans for achieving targeted benchmarks and performance goals
• Provide guidance, support, and coaching to managers regarding their employee’s performance
• Contribute informed recommendations regarding compensation and benefits
• Interpret federal and state employment law; ensure compliance with both and with all licensure regulations and requirements
• Oversee resolution of payroll matters in partnership with Finance department
• Develop, update, and maintain department systems
• Oversee and inform benefit negotiations
• Oversee and manage members of the Talent department
• Lead development of department goals, objectives, and systems
• Develop and monitor annual performance evaluation process agencywide
• Analyze all compensation packages regularly and ensure fair and equitable pay across agency
• Evaluate organizational legal obligations for equal opportunity and other guidelines
• Oversee team responsible for recruitment, hiring, onboarding, exiting of employees, and human resource operations

• Undergraduate degree in Human Resource Management or related area
• Human Resources certification strongly preferred (SHRM or another accredited certificate program)
• Minimum of 5 years relevant experience as a Talent/human resource manager/director or an equivalent combination of education and/or experience
• Demonstrated successful management skills and a passion for positive organizational culture
• Must possess knowledge of labor laws and be able to collaborate with agency attorneys
• Sound and appropriate judgment and discretion
• Flexible, able to shift focus quickly to pressing issues while maintaining and managing regular and ongoing projects and assignments
• Must be a critical thinker able to effectively identify and evaluate problems, display sound judgment in resolving problems
• Maintain strictest confidentiality; adhere to all HIPPA guidelines and regulations
• Strong ability to accept and give critical feedback
• Excellent verbal and written communication skills
• Consistent and strong attention to detail and accuracy
• Ability to manage multiple priorities simultaneously and adhere to deadlines
• Skilled in working independently to carry out department and agency objectives
• Passion for the mission and values of Italian Home for Children