Serving a nationwide customer base, as an essential employer, Airlite Plastics is a premier, privately held, family owned manufacturer headquartered in Omaha, Nebraska. Our product lines include rigid plastic containers and lids for food packaging, plastic drink cups, polystyrene shipping containers, industrial strength insulated concrete forms (ICF) and sustainable packaging solutions. As pioneers in our industry, we strive to provide our customers with top-notch service and quality, which aligns with our award-winning products.
How do you fit in?
As an IT Support Specialist you are primarily responsible for providing support to users for various technology solutions utilized by the company. This role will troubleshoot hardware/technical issues, assist users with IT support; including ERP support, hardware and software issues, and general escalations as needed and appropriate. This role will collaborate with the infrastructure support team on any hardware issues and assist with enterprise IT issues as needed. The IT Support Specialist will work with network equipment and systems to undertake analysis, diagnosis and resolution. This may range from advanced to more basic technical issues, including receiving and logging end user and issues, troubleshooting of IT related problems from software to hardware, switches, firewalls, laptops, PCs, phones, printers and escalating unresolved issues.
Core responsibilities include, but are not limited to:
Do you have what it takes?
At Airlite Plastics we set the bar high and challenge the status quo. We work hard each day to ensure that equipment efficiency and customer satisfaction never leave our line of sight. Successful candidates for the IT Support Specialist will possess the following:
Our Core Values Drive Us
· Do you conduct yourself with unquestionable integrity?
· Do you demonstrate respect and appreciation for those around you?
· Are you innovative and strive to challenge the status quo?
· Do you strive for continuous improvement and to deliver the “wow” factor?
· Do you care about environmentally sustainable solutions?
· Do you take pride in a job well done?
What’s in it for you?
As a full time employee, you will be eligible for the following benefits:
· Health, dental and vision insurance
· Company paid life insurance
· Company paid short term disability
· Generous 401k match
· Vacation
· Business casual dress
· Annual company activities
Job Type: Full-time
Benefits:
Schedule:
Supplemental pay types:
Education:
Experience:
Work Location: One location