IRG – Sioux City Hiring for VP of Operations Job at Sioux City, IA Full Time

POSITION SUMMARY:

The Vice President of Operations is responsible overseeing operations with the support of a highly dynamic team. Organizational, communication, and leadership skills are paramount and develops solutions that push innovative boundaries to develop long-term plans that usher in new levels of productivity and success for the company. All duties are to be performed in accordance with company policies, practices, and procedures.

POSITION RESPONSIBILITIES/DUTIES:

· Implements operational processes and performance, recommending solutions for improvement when necessary

· Leads development of performance goals and long-term operational plans.

· Serves as a resource for Regional Leaders.

· Ensures that restaurants are compliant with all company, local, and government inspections and expectations.

· Oversees sales/labors analysis and works with RVP’s on any operational opportunities to maximize efficiency and productivity.

· Works with RVP’s on a strategic approach for improving brand awareness within the area.

· Oversees the planning and opening of new stores as needed.

· Implements immediate problem resolution and short-term plan to correct critical issues.

· Collaborates with Ops’ teams to ensure customer satisfaction.

· Promote unity among all teams by building and maintaining relationships with all levels of company through the effective and timely communication of vision and values.

· Drive continuous improvement for company initiatives and ensures KPI’s are met.

· Perform all other job relate duties as requested.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

SUPERVISORY RESPONSIBILITIES:

· Regional ops leaders

EDUCATION and/or EXPERIENCE:

Required:

· Bachelor’s degree in finance, business or a related field or equivalent experience.

· Minimum of five (7) years of operations experience within the hospitality, full serve, or QSR industry.

· Experience developing and implementing company-wide initiatives.

Preferred:

· Advanced degree is desirable.

· Previous experience working in a similar resort setting.

· Experience in restaurant development

CERTIFICATES, LICENSES, REGISTRATIONS:

· N/A

KNOWLEDGE/SKILLS/ABILITIES:

· Demonstrates very strong interpersonal skills that provides the ability to work with business partners and colleagues from diverse cultures;

· Exemplifies the highest standards of integrity, appreciation for diversity that allows them to effectively work in various cultural settings;

· Partners with colleagues in a collaborative manner that demonstrates an entrepreneurial spirit that is required in being part of a “start-up” environment; and

· Mature analytical skills in dissecting guest service data, as well as understanding of Net Promoter scoring in order to design initiatives to improve service and product.

· Excellent organizational, analytical and project management skills, with particular attention to quality and detail.

· Excellent facilitation and presentation skills;

· Strong ability to collaborate across organizational lines

· Demonstrated ability to multi-task and balance numerous priorities in a fast paced, deadline-oriented environment.

· Demonstrated ability to establish credibility and rapport with operating leaders.

· Experience developing and implementing company-wide initiatives

· Must be able to communicate effectively in English, in both written and oral forms.

· Adjusts communication style for different audiences.

· Connects internal business activity with a broader external view of business to continuously improve performance.

Job Type: Full-time

Pay: $96,743.25 – $251,130.46 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Work Location: One location