International Market Centers Looking for Market Logistics Supervisor Full Time

THE COMPANY

ANDMORE, formerly International Market Centers, L.P. (IMC) which Blackstone and Fireside Investments acquired in 2017, is the world’s largest owner and operator of premier showroom space for the furnishings, home décor, gift, and apparel industries, with 20 million square feet of world-class exhibition space in High Point, NC, Las Vegas, NV, and Atlanta, GA, connecting 8,500 exhibitors and lines with hundreds of thousands of buyers annually. The Company’s mission is to build and operate an innovative, sustainable, profitable and scalable platform for the furnishings, home décor, gift, and apparel industries.

POSITION SUMMARY

The Market Logistics Supervisor oversees the day-to-day activities of an assigned team of Market Logistics Associates on the loading docks for ANDMORE properties, ensuring all products are delivered on time and in good condition.

FINANCIAL RESPONSIBILITIES

The Market Logistics Supervisor is responsible for the coordination of and the supervision of Logistics employees in the staging, loading, and movement of product at ANDMORE properties in a safe, timely, and accurate manner.

POSITION RESPONSIBILITIES

• Supervise day-to-day product movement to and from temporary and permanent exhibit spaces.
• Supervise temporary market staff under the Logistics department.
• Process sample movement paperwork to provide backup details for billable dock/labor services.
• Provide back-up assistance & coverage to additional buildings.
• Maintain material handling equipment, inventory/repairs, and ordering of replacement items.
• Identify maintenance/repair needs on loading docks and work with Facilities Team to ensure corrective measures are taken to maintain safe environment. Ensures preventive maintenance is conducted to extend life of equipment.
• Assist Property & Tenant Relations Manager with space/storage relocations based on leasing activity, dock protocol & scheduling communication to tenants, and customer resolutions related to Tenant Logistic matters.
• Resolve tenant issues related to sample movement, provide back-up information as needed.
• Work with Safety/Security Team to ensure product and exhibit space security.
• Aid in alarm and emergency preparedness responses and understand existing conditions at all times.
• Verify product removal paperwork and assist with calculating billable hours for labor jobs.
• Ensure cleanliness and organization of docks areas.
• Collaborates with Manager to aid in preparing budgets.
• Collaborates with Manager on loading dock operating procedures, makes recommendations for improvements and implements approved changes.

QUALIFICATIONS

• High School degree is required.
• Prior experience working in a dock environment is required; preferably 1+ years.
• Ability to safely lift 50 to 75 pounds.
• Ability to utilize motorized and non-motorized material handling equipment including floats, pallet jacks, electric pallet jacks and forklifts.
• Ability to obtain buy-in and lead team members.
• Ability to respond calmly and handle multiple demands in a fast-paced environment.
• Ability to multitask and manage multiple projects while maintaining timely responsiveness to business needs and customer demands.
• Proficient computer skills including Word, Excel, Outlook, PowerPoint and basic database programs.
• Ability to work in a wide range of cultures and all levels of tenant team members with minimum supervision and guidance.
• Flexible to work overtime and weekends as required. Position does not have the ability for remote or hybrid office location.
• Customer service-oriented with commitment to exceeding expectations.

PERSONAL CHARACTERISTICS

• Energy, drive, vision, and credibility to partner with the team whose operational excellence is critical to the success of the company.
• Actively participates in creating and maintaining a work environment and culture that fosters team spirit with a focus on the achievement of growth and profit objectives.
• Demonstrated ability to influence and work closely with team at all levels within the organization.
• Sensitivity to business practices, rules and regulations, effective business tactics, and cultural norms of the environment.
• Excellent communication and interpersonal skills in dealing with internal staff, business partners, customers, and the local community.
• Upbeat and positive attitude, commitment to producing positive outcomes.
• Self-motivation and deadline-driven focus.
• Ability to maintain confidentiality and professionalism.

Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.

It is Company policy to comply with Federal and State Equal Employment Laws.