Job Description:
Responsible for physician and APP integration into the organization and serves as the main contact for physician and APPs (providers) during pre-boarding interfacing with all groups across the system. Ensures all pre-boarding processes are documented, corresponding tasks are completed prior to starting, service level agreements are met and addresses/solves service concerns as needed.
Work Schedule: Monday – Friday; 8:00 am – 5:00 pm MST
Please note, this role is remote; however, at this time, we’re unable to consider applicants from WA, RI, CA, and HI.
Scope
Lead process for new provider onboarding with the organization and initiates appropriate notifications and steps as required for successful provider integration by holding weekly meetings with key stakeholders
Works directly with each provider throughout the pre-boarding process providing detailed overview of steps, timeline, require documents, signatures and tasks.
Establishes, monitors and reports the pre-boarding timeline and progress for each provider using the tracking database to ensure pre-boarding steps are coordinated and appropriately communicated to operational and financial departments within the committed time frame.
Oversight of provider pre-boarding tasks (including those for internal transfers/promotions) within the organization.
Works closely with internal groups such as HR Onboarding, Provider Talent Acquisition, Marketing, Payer Enrollment, Credentialing, Physician Contracting, Office of Physician and APP Affairs, operations and leadership to ensure all service line agreements are established and met consistently and on time.
Minimum Qualifications
Three years of experience in a customer service role requiring use of enterprise software systems
Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring.
Demonstrated customer service and problem-solving skills.
Experience in a role requiring effective verbal, written, interpersonal communication and collaboration skills.
Demonstrated skills in diplomacy and discretion with excellent customer relations skills.
Preferred Qualifications
Previous experience working with physicians
Experience in recruitment and/or fast-paced, detail oriented environment with demonstrated ability to meet deadlines and multi-task
Excellent organizational skills and professional demeanor with previous experience in healthcare
Bachelor’s degree in a related field (such as business, finance or human resources)
One year of Human Resources work experience
Experience using an applicant tracking (ATS) system
Working knowledge of the healthcare industry, roles, and terminology
Physical Requirements:
Anticipated job posting close date:
10/15/2023
Location:
Key Bank Tower
Work City:
Salt Lake City
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$32.29 – $50.84
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our, and for our ; and our commitment to.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Our facilities do not discriminate against any person on the basis of race, color, national origin, disability, or age in admission or access to, or treatment or employment in, its programs, services or activities, or on the basis of sex (gender) in health programs and activities
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