Interim HealthCare Staffing Hiring for Customer Services Representative | CSR | $20.00-$23.00/Hr. | Urgent Hire Job at Medford, OR Full Time

Interim HealthCare is currently hiring a Client Service Representative (CSR) to provide front desk support at our Medford office. The CSR will provide quality customer service to our clients and staff. This is a full-time position with benefits.

$20.00 – $23.00/Hr.

Schedule: Monday – Friday 8:00a-5:00p with some weekend phone coverage as needed

General Purpose:

The Client Service Representative (CSR) will answer phones and support the Office Manager in day to day operations while providing excellent customer service.

Essential Functions:

• Receives referral calls, assists in staffing orders with qualified personnel, and/or organizes/reorganizes job schedules for home care personnel.
• Creates files for employees, verifies licenses/education credentials, certifications, performs background checks, and places advertisements for staff positions.
• Verifies client insurance.
• Assists Manager in establishing and monitoring compliance with quality and operations standards.
• Assists with marketing, payroll and/or collection functions, as needed.
• Ensures all assigned office functions are completed in compliance with federal, state, local laws and JCAHO regulations as well as company’s policies and procedures.

Job Requirements:

• Associate Degree or equivalent years of training or work experience.
• One (1) year experience working as receptionist or front desk clerk in healthcare industry.
• Ability to pass background check and drug screen.
• Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel.

Benefits

• Positive Work Environment
• Generous Paid Time Off
• Health Coverage
• Dental Coverage
• Accident, Injury & Wellness Plan
• 401K

#Medford

Business Overview:

Interim HealthCare is America’s leading provider of home care, hospice and healthcare staffing. We provide a variety of home care services throughout the Medford / Grants Pass areas. We also provide medical staff to retirement facilities. Our office is locally owned and operated. We provide a positive work environment with managers who value their employees. We’re thrilled to consider you for our team!