inSync Staffing Hiring for Account Support Rep Job at Durham, NC Full Time

Pay Rate: $20/hr, paid weekly
Hours: 8am – 5pm, Mon-Fri
Remote: No

Duties

• Responsible for the overall delivery of contracted services at client site
• Serve as the primary customer contact for equipment support and service
• Coordinate Move/Add/Change (MAC) process
• Provide on-going end user training on equipment
• Attend operations staff and/or/client meetings and act as an operations focal point for the client account
• Implement and maintain an Asset and Consumable Management Program Communications:
• Ensures day to day interface with account key contacts
• Works closely with immediate manager sharing information and following-up with account activity
• Coordinates and leads internal and external site team meetings
• Participates in internal and external account reviews
• Billing and expense management:
• Performs timely submission of billing requirements with all associated reporting

Required Skills/ Qualifications:

• Supply/Inventory management
• Tracks and reports on key account activity to ensure proper billing
• Use of Computer: Email, MS Word, Excel, PowerPoint
• Problem resolution and escalation
• Excellent verbal and written communications
• Use of organizational and time management skills to facilitate client deliverables
• Ability to manage multiple tasks
• Able to lift and move up to 50 lbs.
• Able to stand up to 2 hrs at a time
• Able to walk up to 2-4 hrs per day
• Drive/walk to customer locations

Education:

• High School Diploma or GED.

Benefits (employee contribution):

Health insurance, Health savings account, Dental insurance, Vision insurance, Flexible spending accounts, Life insurance, Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• account support: 3 years (Required)

Work Location: One location